Dynamic Project Manager with a proven track record, excelling in project planning and client relations. Skilled in heavy equipment operation and team collaboration, I consistently meet deadlines while enhancing customer satisfaction through proactive communication and strategic problem-solving. Committed to delivering high-quality results in every project.
Overview
9
9
years of professional experience
Work History
Project Manager
Infinity Roofing & Siding
05.2023 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Developed strong relationships with clients through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Identified plans and resources required to meet project goals and objectives.
Increased customer satisfaction by providing thorough consultations and accurate project estimates.
Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
Ensured compliance with local building codes during all inspection processes, maintaining high safety standards throughout each project.
Assisted insurance adjusters in determining the extent of damage for accurate claims processing.
Enhanced roof safety by conducting thorough inspections and identifying potential issues.
Made and submitted reports detailing finding and any actions taken.
Safely set up ladders for myself and others to use for access onto the roof
Road Maintenance Technician 3/Crew Leader
Arapahoe County Road & Bridge
08.2019 - Current
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Improved road conditions by filling potholes, repairing cracks, and sealing surfaces with appropriate materials.
Ensured proper signage installation and maintenance, facilitating clear communication of traffic rules and directions to drivers.
Collaborated with engineering teams to assess damages after natural disasters, aiding in the rapid restoration of affected roadways.
Contributed to a cleaner environment by clearing debris, litter, and hazardous materials from roadsides and drainage systems.
Promoted teamwork within the crew by assisting coworkers with tasks such as loading/unloading equipment or providing guidance when necessary.
Participated in ongoing training programs to stay current on industry best practices in road maintenance techniques and safety procedures.
Adhered to all local, state, and federal regulations governing road maintenance activities while ensuring work quality met established standards.
Efficiently coordinated with utility companies during repair projects involving underground lines or poles near roadways.
Removed debris and snow and kept roadways and parking lots clear.
Implemented preventative measures like erosion control or stormwater management to protect road infrastructure from weather-related issues.
Safely controlled traffic in high-volume areas during roadwork projects and repairs.
Patched broken pavement for safe travel by dumping, spreading and tamping asphalt.
Operated range of heavy equipment on regular basis with advanced skill.
Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
Met project demands consistently through careful and consistent operation of heavy equipment.
Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
Consistently goes above and beyond and assigned lead and supervisor positions as needed.
Parks and Recreation Worker
City of Aurora
05.2019 - 08.2019
Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
Enhanced visitor experience by providing excellent customer service and addressing inquiries about park facilities.
Improved accessibility for all visitors by maintaining clear paths and installing necessary signage throughout the park grounds.
Provided support during emergency situations, ensuring prompt response from appropriate personnel when needed.
Educated visitors on park rules and regulations as well as environmental stewardship practices, promoting responsible enjoyment of public spaces.
Enhanced park visitor satisfaction by regularly maintaining clean and safe recreational areas.
Hardside Associate
Murdoch's Ranch And Home Supply
04.2017 - 05.2019
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with all managers, facilitating effective communication across departments and teams.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Utilized various hand tools, power tools, and machinery effectively during the assembly process, adhering to standard operating procedures consistently.
Utilized various hand and power tools proficiently during repair processes, maximizing efficiency without compromising quality or safety standards.
Used hand tools and power tools daily
Ranch Hand
Ranch in Elizabeth, CO
02.2016 - 04.2017
Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
Herded livestock using horses or ranch ATVs.
Maintained equipment and ranch structures.
Repaired equipment and animal living spaces.
Performed various types of welding processes, including MIG, TIG, stick, and flux-cored arc welding techniques.
Enhanced product durability with precise welding methods for various metals and alloys.
Performed repairs and preventive maintenance on equipment and property.
Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
Maintained safety when using equipment and tools by following established precautions.
Maintained high-quality pastures by implementing proper irrigation, fertilization, and weed control methods.