Summary
Overview
Work History
Education
Skills
References
Timeline
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Bryce Shawgo

Springfield,IL

Summary

8+ years of customer service experience. Motivated, personable, poised, and competent with a demonstrated ability to easily adjust to various environments and the knowledge to efficiently make critical decisions and take criticism as a learning opportunity.

Overview

5
5
years of professional experience

Work History

Stocking Associate

Walmart
Mattoon, US
10.2024 - Current
  • Received merchandise that came into the warehouse and ensured that the merchandise was unloaded and stored according to established procedure.
  • Stocked the shelves of the warehouse and store with goods and kept inventory.
  • Managed and maintained the storage conditions of goods received in the warehouse.
  • Coordinated retail space activities, disposed of trash and managed the cleanliness of the storeroom.

Cashier/Sales Associate

Positively 4th Street Records
Charleston, US
05.2024 - 08.2024
  • Prepared select inventory for online sales via data entry.
  • Stocked and maintained store inventory.
  • Worked as a team member performing cashier duties, product assistance and cleaning.

Budtender

Cloud9 Cannabis
Edwardsville, US
02.2023 - 01.2024
  • Opened and closed store as directed by the Assistant General Manager or General Manager.
  • Verified all product is tagged by state & local regulations and is accompanied by all necessary paperwork from the delivery manifests.
  • Assisted in regular inventory cycle counts to ensure accurate levels and immediately reported any discrepancies to leadership.
  • Supported the Inventory Manager with reconciliation of physical inventory within the state tracking system and POS systems to ensure all information is accurately reported to the state and no malfunctions of the POS system are occurring.

Budtender

Maribis LLC
Springfield, US
12.2021 - 07.2022
  • Conducted sales for medical and recreational marijuana products in alignment with state and federal regulations, and recommended products to customers based on symptoms and needs.
  • Organized and monitored inventory to prevent product shortages.

Budtender/Receptionist

Ascend Wellness
Collinsville, US
09.2020 - 12.2021
  • Answered questions about medical and recreational uses and effects and qualities of different strains.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Sold flowers, concentrates and edibles in a fast paced, high-volume environment.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Checked guests' photo identification for validity and age requirements.
  • Restocked supplies and arranged displays.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

Bachelor's degree - TV / Video Production

Eastern Illinois University
Charleston, IL
05-2026

Associate of Arts -

Lewis and Clark Community College
Godfrey, IL
03.2019

High school diploma or GED -

Skills

  • Team cooperation
  • Inventory Control
  • Organization
  • Customer service
  • Merchandise receiving and handling
  • Microsoft Office
  • Strong communication and interpersonal skills
  • Cash Handling
  • Video editing
  • Lighting design
  • Problem solving

References

References available upon request.

Timeline

Stocking Associate

Walmart
10.2024 - Current

Cashier/Sales Associate

Positively 4th Street Records
05.2024 - 08.2024

Budtender

Cloud9 Cannabis
02.2023 - 01.2024

Budtender

Maribis LLC
12.2021 - 07.2022

Budtender/Receptionist

Ascend Wellness
09.2020 - 12.2021

Bachelor's degree - TV / Video Production

Eastern Illinois University

Associate of Arts -

Lewis and Clark Community College

High school diploma or GED -

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