Bryce Smith

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• inspector level 2
• completed CSS: inventory selection and pricing conversations
• client solutions specialist: building a pipeline

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of [Number] fleet vehicles.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
• Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
• Promoted teamwork among colleagues by proactively assisting others when needed.
• Tracked delivery progress to identify possible delays and provide real-time updates to customers.
• Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
• Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
• Consistently met performance metrics for call handling, contributing to the overall success of the department.
• Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
• Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
• Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
• Resolved conflicts between field units, ensuring smooth operation and team cohesion.
• Coordinated logistics for field units, optimizing routes for faster response times.
• Scheduled and organized delivery routes.
• Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.

deliver packages to customer

• Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
• Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
• Maintained accurate records of all completed deliveries, ensuring proper documentation for billing purposes.
• Increased repeat business by providing exceptional customer service during each interaction.
• Enhanced delivery efficiency by optimizing route planning and time management.
• Resolved customer inquiries promptly, directing them to the appropriate department when necessary.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
• Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
• Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
• Managed delivery route for optimal use of time and fuel.
• Followed safety procedures and regulations to protect packages and vehicles.