Bryce Swindell
Raeford,NC
Summary
Results-oriented operations manager with expertise in inventory management, process improvement, and supply chain optimization. Eager to leverage experience in a dynamic environment to optimize operations and drive business growth. Passionate about streamlining processes and implementing strategies that enhance efficiency and profitability. Excited to contribute skills and knowledge to a forward-thinking organization focused on continuous improvement.
Overview
8
8
years of professional experience
Work History
Customer Service & Sales Representative
Belk Department Store
01.2017 - 01.2018
- Consistently met credit signup quotas and increased department sales.
- Contributed to team by training staff and supporting marketing efforts.
Customer Service & Sales Representative
Target
01.2018 - 01.2020
- Contributed to store functions by managing store activities and participating in trainee programs.
- Organized merchandise to maximize customer engagement.
- Executed transactions involving cash, credit, and other payments with proficiency.
- Addressed customer inquiries and provided solutions promptly.
Management Trainee Intern
Enterprise Holding
01.2021 - 07.2021
- Enhanced understanding of business processes through direct experience.
- Met established sales and satisfaction goals.
- Managed appointment setting and return confirmations for the branch.
- Conducted market research to support strategic decision-making processes within the organization.
- Enhanced managerial skills by participating in diverse business operations and shadowing experienced managers.
- Strengthened interpersonal skills through daily interactions with team members, clients, and vendors.
- Demonstrated problem-solving abilities by identifying challenges faced during internship and proposing appropriate solutions.
- Assisted in financial analysis to help optimize company resources and reduce overall costs.
Health and Benefits Coordinator
Paychex Inc
12.2021 - 05.2022
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
- Facilitated new hire orientations, providing comprehensive information on company-sponsored benefit programs.
- Coordinated open enrollment events to educate employees on benefit options and encourage informed decision making.
Area Manager of Operations I
Amazon
06.2022 - 03.2024
- Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
- Led a team of professionals, fostering a collaborative environment to achieve company goals.
- Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
- Increased overall efficiency by identifying areas for improvement and implementing best practices.
- Streamlined operations by implementing efficient management strategies and organizational systems.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Reduced operational costs with thorough budget analysis and strategic resource allocation.
- Empowered team members through professional development opportunities that fostered individual growth as well as team cohesion.
Area Manager of Operations II
Amazon
04.2024 - Current
- Evaluated key performance indicators to enhance operational efficiency.
- Led and coordinated a team of hourly workers, ranging from 75 to 200, in a high-energy warehouse environment.
- Streamlined operations by implementing effective process improvements.
- Maintained strict adherence to safety standards and organizational guidelines.
- Coordinated specific shift operations, covering weekends, nights, and holidays.
- Evaluated data to detect trends and opportunities for advancement.
- Managed and solved operational and team-related problems.
- Promoted skill advancement by providing comprehensive training.
- Coordinated with teams across departments to accomplish mutual targets.
Education
High School Diploma -
Lumberton Senior High School
Lumberton, NC01.2016
Bachelor of Science - Business Administration, Marketing
Fayetteville State University
Fayetteville, NC05.2022
Skills
- Data analysis
- Excel functions
- Analytical problem solving
- Statistical analysis
- Tableau
- Attention to detail
- Business needs analysis
- Verbal and written communication
- Logistics management
- Workforce planning
- Operational efficiency
- Key performance indicators
RELATED EXPERIENCE & COMPUTER SKILLS
- Efficient in R Studios
- Rattle, SQL
- Active Directory
- Tableau
- Microsoft Office (Word, Excel, Access, PowerPoint)
LEADERSHIP EXPERIENCES
- Peer Mentor 2017-Present
- Management Trainee Intern 2019-2020
- Area Manager 2022-Present
- ASC (Amazon Associate Safety Committee) 2022-2024
- Amazon Black Employee Network 2022-2025
Timeline
Area Manager of Operations II
Amazon
04.2024 - Current
Area Manager of Operations I
Amazon
06.2022 - 03.2024
Health and Benefits Coordinator
Paychex Inc
12.2021 - 05.2022
Management Trainee Intern
Enterprise Holding
01.2021 - 07.2021
Customer Service & Sales Representative
Target
01.2018 - 01.2020
Customer Service & Sales Representative
Belk Department Store
01.2017 - 01.2018
High School Diploma -
Lumberton Senior High School
Bachelor of Science - Business Administration, Marketing
Fayetteville State University
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