Strategic learning product and technology leader with 20 years of experience in building scalable learning ecosystems. Strong background in cross-functional team management, budget oversight, and implementing innovative solutions that align with organizational goals and enhance user engagement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate Director of Learning Systems
University of Utah
Salt Lake City, UT
07.2025 - 04.2026
Led development and implementation of enterprise learning technology ecosystem to support admin, faculty, and students, with emphasis on scalability, interoperability, and learner experience.
Managed a cross-functional team of six across project management, engineering, and data services to deliver scalable IT solutions, applying PMP governance and Agile practices.
Directed system integrations and implementation strategies, ensuring WCAG 2.1 AA accessibility and piloting AI-enabled learning features for adaptive experiences.
Oversaw a $1.5M portfolio, applying PMI frameworks for scheduling, risk management, performance monitoring, and executive reporting.
Senior Instructional Designer / IT Project Manager
United States Postal Service (USPS)
Washington, DC
04.2023 - 07.2025
Designed core training and development projects for more than 600,000 USPS employees, focusing on instructor-led and web-based training.
Led requirements gathering, workflow design, and functional analysis to align business needs with technical solutions and user-centered learning products.
Coordinated cross-functional stakeholder alignment for key projects across logistics, operations, transportation, human resources, business, and customer care.
Partnered with IT, business, and HR stakeholders to facilitate adoption of new LMS within USPS tech ecosystem.
Teacher, Research and Experimentation
Montgomery County Public Schools (MCPS)
Silver Spring, MD
01.2023 - 04.2023
Designed and implemented project-based STEM learning experiences integrating digital tools, data analysis, and inquiry-based learning models.
Collaborated with educators and administrators to design scalable instructional models aligned with diverse learner needs, applying design thinking and user experience principles to iterate on learning activities.
Senior Manager, Instructional Technology Systems
National Center on Education and the Economy (NCEE)
Washington, DC
09.2014 - 10.2022
Designed and scaled executive leadership training programs that served 30,000+ users across 27 states and eight countries and managed product lifecycle activities for digital courses and resources.
Managed LMS platforms and integrations, leveraging SCORM and xAPI to enable interoperability and drive analytics-based insights for program improvement.
Directed $15.1M of federal funding towards new program scaling, strong data governance, and early AI adoption to support adaptive and personalized learning pilots.
Led K–12 leadership initiatives using action learning, video observation, and KPI-driven evaluation to improve decision-making and scale impact.
Faculty Affiliate, Instructional Technology & Research
The George Washington University
Washington, DC
09.2009 - 06.2022
Designed and delivered graduate-level instruction in research, analytics (SPSS), and technology strategy.
Led faculty professional development initiatives to enhance performance and facilitate digital transformation.
Supported NSF, Gates, and Hewlett-funded research initiatives by translating findings into scalable system implementations that informed product strategy.
Advised leadership on learning technology adoption and data strategy to drive continuous improvement practices.
Assessment & Content Development Lead
Appletree Institute
Washington, DC
07.2012 - 09.2014
Developed digital assessment tools and instructional resources to support early learning and educator effectiveness.
Managed implementation of technology-enabled programs under a $3.1M federal grant.
Created training materials and supported educators in using assessment data to inform instruction.
Education
Doctor of Education (Ed.D.) - Special Education & Disability Studies
The George Washington University
Washington, DC
05-2016
Master of Education (Ed.M.) - Educational Media & Technology