Bryce Warren
Logan,Utah
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Transition Specialist
Conservice Utility Management & Billing
05.2023 - Current
- Facilitated training sessions for newly-transitioned staff members, enhancing their understanding of company policies and procedures.
- Successfully managed multiple transition projects simultaneously, prioritizing tasks and maintaining deadlines.
- Improved overall client satisfaction by providing tailored assistance, regular updates, and comprehensive support throughout each stage of the transition process.
- Collaborated with cross-functional teams to facilitate smooth transitions while minimizing disruptions to existing operations.
- Demonstrated strong problem-solving abilities by identifying and resolving issues in a timely manner.
- Communicated with utility providers in a professional and efficient manner.
Customer Service Representative
Hobby Lobby
05.2021 - 05.2023
- Maintaining a clean and organized store: Kept the store tidy and organized by restocking shelves, cleaning up spills, and arranging merchandise displays
- Following store policies and procedures: Adhered to Hobby Lobby's policies and procedures, including dress code, attendance, and safety regulations
- Promoting sales and promotions: Informed customers about ongoing sales, promotions, and discounts
- I was knowledgeable about Hobby Lobby's products and services to provide accurate information
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled customer inquiries and suggestions courteously and professionally.
Line Cook - Supervisor
USU Dining Services
09.2016 - 05.2021
- Started out as a line cook and worked my up to become a trainer and then a supervisor for the restaurant
- Preparing food: Followed recipes and cooking procedures to prepare a variety of dishes, including salads, sandwiches, soups, and hot meals
- This includes preparing ingredients, cooking on a grill or stove, and assembling plates
- Maintaining cleanliness and hygiene: Followed food safety guidelines and maintained a clean and organized work area
- This includes properly storing food, cleaning equipment and utensils, and sanitizing surfaces
- Adhering to menu requirements: Ensured that dishes are prepared to meet the standards and requirements of the Aggie Marketplace's menu
- This includes following specific portion sizes, ingredient lists, and cooking techniques
- Following safety procedures: Adhered to safety protocols, including wearing protective gear such as aprons and gloves, using equipment properly, and reporting any safety hazards to management
- As a trainer worked closely with the supervisors and manager to train new employees on the different aspects of the job in an efficient matter
- As a supervisor worked closely with management to ensure the restaurant runs smoothly and helps customers to meet their expectations and leave them satisfied.
Education
Bachelor's Degree - History and Political Science
Utah State University at Logan
Logan, Utah04.2023
Skills
- Computer Skills; specifically in the Microsoft Office
- Detail Oriented
- Efficiency
- Critical thinking; good at computer-aided research
- Problem-Solving
- Familiar with booking travel and planning trips for groups of people
Accomplishments
Achieved the Eagle Scout Award in the Boy Scouts of America at age 16
Volunteer Experience
Church of Jesus Christ of Latter-Day Saints, Volunteer, 2014-01-01, 2016-12-31, Boston, Massachusetts
Timeline
Transition Specialist
Conservice Utility Management & Billing
05.2023 - Current
Customer Service Representative
Hobby Lobby
05.2021 - 05.2023
Line Cook - Supervisor
USU Dining Services
09.2016 - 05.2021
Bachelor's Degree - History and Political Science
Utah State University at Logan
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