Bryce Wong
Fair Oaks,CA
Summary
Solution-focused IT Specialist known for high productivity and efficient task completion. Eager to contribute to team success through hard work, adaptability, and to build relationships with all levels to promote support and uplift my team.
Overview
5
5
years of professional experience
Work History
IT Specialist I
Franchise Tax Board
Sacramento
04.2021 - Current
- Managed 27 different SQL server projects with over 75 databases by providing technical support to users and conducting weekly maintenance to ensure servers were operational.
- Completed over 1,200 tickets to support taxpayer database requests, resolve conflicts, and implement improvements to SQL servers.
- Utilized monitoring tools such as Idera Diagnostic Manager, SQL Agent jobs, and PowerShell scripts to ensure systems were immediately addressed if impacted.
- Performed project-wide upgrades of SQL 2014 to SQL 2017 and from SQL 2017 to SQL 2022. These involved communication with customers, creating migration plans, building new servers, and cleaning up old servers.
- Developed/modified over 25 different SQL and PowerShell scripts to automate tasks, generate reports, and assist customers with database requests.
Web Developer
CalPlug
Irvine
01.2020 - 06.2020
- Developed an Administrator web portal to monitor the electrical consumption of electric vehicles. Tools used include HTML, CSS, and JavaScript.
- Designed low to high-fidelity mock-ups of the Admin portal in Adobe XD.
- Implemented the website using React which involved creating graphs, various charts and data tables.
- Updated the database by importing and exporting data into the database tables and making calls to an open source API to create dynamic data
Education
Bachelor of Science - Informatics
University of California, Irvine
Irvine, CA12-2020
Some College (No Degree) -
Sacrament City College
SacramentoSkills
- IT risk management
- SQL reporting
- Data extracting
- SQL development
- Backup and recovery
- Java programming
- Team building
- Powershell
Timeline
IT Specialist I
Franchise Tax Board
04.2021 - Current
Web Developer
CalPlug
01.2020 - 06.2020
Bachelor of Science - Informatics
University of California, Irvine
Some College (No Degree) -
Sacrament City College
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