Self-Motivated individual, with superior work ethic. I am driven to always give 110% to everything I do. I have been in the Telecommunications industry for 23 years now and have held many different positions within this industry, giving me a vast knowledge of many aspects.
Overview
23
23
years of professional experience
Work History
Fleet Specialist
Charter Communications, Spectrum
01.2020 - 10.2025
Managed fleet inventory to ensure optimal vehicle availability and utilization.
Implemented maintenance schedules, reducing downtime and improving operational efficiency.
Analyzed fleet performance data to identify cost-saving opportunities and enhance service delivery.
Collaborated with cross-functional teams to streamline logistics processes and improve communication.
When I started with Charter, I was a ROC Specialist and quickly leveled to a ROC Specialist II, before moving to the Fleet department after 1 1/2 years int he ROC. (Regional Operations Center)
Lead Supervisor
TAK Communications WI
11.2016 - 01.2020
Oversaw daily operations to ensure seamless workflow and adherence to project timelines.
Trained and mentored team members on best practices and operational procedures.
Implemented process improvements that enhanced efficiency and reduced operational delays.
Coordinated schedules and resource allocation for various communication projects.
Tech Ops Manager
Technology Solutions Inc
09.2012 - 11.2016
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Streamlined operational processes to enhance efficiency and reduce costs.
Mentored junior staff, fostering skill development and ensuring consistent performance standards.
Established best practices for workflow management, enhancing productivity across teams.
General Manger
DirectSat USA
08.2002 - 09.2012
Oversaw daily operations to improve service delivery and customer satisfaction.
Developed and implemented strategic plans to enhance operational efficiency and reduce costs.
Led cross-functional teams to streamline processes, resulting in improved workflow and productivity.
Managed vendor relationships, negotiating contracts for services that aligned with company goals.
Community Solutions Repair Rep 3 (Remote) at Charter Communications, SpectrumCommunity Solutions Repair Rep 3 (Remote) at Charter Communications, Spectrum