Bryce A Underhill

Work History

Center for Early Childhood Professional Development, The Oklahoma Registry

Norman, OK

09.2020 - Current

Review applications to determine program eligibility, deciding whether to grant or deny applications, completing the process by sending approval and denial letters, entering data, and scanning files
Record all contacts’ files and logs of discussions with participants in the database notes accurately
Answer questions and provide administrative support to center directors, teachers, and family childcare providers to clearly communicate program information and application completion expectations
Engage in recruitment activities, promoting the Oklahoma Registry Certificate of Achievement and
Stipend program through presentations, site visits, and phone contact to increase awareness
Write assigned monthly performance dashboard reports and other written reports to reach deadlines according to established guidelines and procedures
Participate in scheduled team and center-wide meetings and required OU Outreach events to communicate with team and encourage meeting attendance from all staff
Follow established confidentiality and data security procedures as well as established safety procedures to protect the health and safety of personnel and property

U.S. Air Force ANG 189 IS

Oklahoma City, OK

06.2020 - Current

Conduct and participate in mission planning, configuring intelligence systems to process information during flights to react appropriately to any changes to plans
Disseminate and present pertinent information to customers as required, providing briefings on threat warning and actionable intelligence to allow proper response
Perform miscellaneous functions to operate multiple systems within the aircraft such as radios, doors and electrical panels, troubleshooting, testing and repairing equipment needed for the mission to be completed successfully

Boardwalk Distribution

Oklahoma City, OK

10.2018 - 12.2019

Serviced a wide range of accounts, including small businesses, nonprofits, and individual clients, to fit the varying needs of different clients
Offered a broad portfolio of retail selections, increasing product sales/customer satisfaction by 90% by demonstrating expert knowledge of available products
Maintained client inventories and delivery schedules so that customers can efficiently check the status of products and orders

Java Nova

Norman, OK

10.2017 - 10.2018

Managed inventory, maintaining logs using spreadsheets to accurately represent current inventory
Conducted training for all new hires, developing and presenting training materials to streamline the onboarding process
Assigned weekly and daily duties for all employees, interfacing with all levels of staff to ensure all necessary tasks were completed

QuiBids - United Fulfillment Network

Oklahoma City, OK

06.2015 - 05.2016

Managed all aspects of retail supplier accounts for 20% of the company's total suppliers, representing the largest caseload of all Vendor Management Specialists
Ensured vendors met the company's goals of timely and accurate fulfillment of all orders, as well as daily assessments to regularly check the status of inventory
Negotiated fiscal allotments due to loss, damage, or dissatisfaction on the part of the consumer to promptly and resolve any issues

QuiBids - United Fulfillment Network

Oklahoma City, OK

03.2015 - 06.2015

Process incoming and outgoing issues between the company's network of suppliers and the customer support team in order to address issues to the satisfaction of all parties
Worked in conjunction with department directors to meet quarterly and annual goals of growth and consumer retention, exceeding goals/retention by 15%
Promoted after only 4 months due to excellent performance, using dedication to surpass expectations