BRYCE D HEWITT
Alloway,New Jersey
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
4
4
years of professional experience
Work History
Associate
Ranch Hope Thrift Store
2024.01 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Assisted in recruiting top talent for various positions within the company, contributing to a high-performing workforce capable of meeting business goals effectively.
- Championed a culture of continuous learning, fostering professional development opportunities for staff members to enhance their skills and knowledge.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Utilized customer feedback to improve product offerings.
- Analyzed customer data to identify trends and anticipate customer needs.
Warehouse Worker
Ranstad
2022.09 - 2023.06
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Customer Service Representative
Habitat For Humanity
2021.02 - 2021.09
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Associate
A-z Thrift Shop
2020.04 - 2020.11
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Implemented data-driven decision-making strategies, improving overall business performance.
- Successfully negotiated contracts with vendors, securing favorable terms for the organization.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
Education
High School Diploma -
Pennsville Memorial High School
Pennsville, NJ06.2022
Skills
- Preparing reports
- Cash Handling
- Management Support
- Program Support
- Data Entry
- Workplace Safety
- Relationship Building
- Industry Trends
- Computer Skills
- Decision-Making
IT Departments
Very skilled in computer data, software, hardware issues in everyday life and ongoing IT issues at workplace environments
Timeline
Associate
Ranch Hope Thrift Store
2024.01 - Current
Warehouse Worker
Ranstad
2022.09 - 2023.06
Customer Service Representative
Habitat For Humanity
2021.02 - 2021.09
Associate
A-z Thrift Shop
2020.04 - 2020.11
High School Diploma -
Pennsville Memorial High School
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