Brycen Harris

- Welcoming club members and hotel guests warmly whilst checking their credentials for verification.

- Seating members and guest in an organized fashion, providing them with silverware, menus, and a beverage, while adhering to any table request politely.

- Effectively documenting and communicating seated tables with server verbally and electronically using a digital seating software.

- Making sure the restaurant remained up to Forbes five-star standards by maintaining cleanliness and high sanitation standards on a consistent basis.

- Assisted other operations when there was a high volume in the restaurant, such as bussing tables and delivering finished food orders.

- Operating an ice-cream stand once a week exclusively for guests and members, offering different flavors and cup and cone variations.

- Assisting guests at the front counter in making purchases, exchanges, returns, or holds.

- Providing customer service to guests needing assistance on the floor, such as searching for requested backstock on an item, aiding guests in their decision-making process on select products using work and real-world knowledge, and providing guests with a hands-on trial and error experience using an array of products while establishing genuine connections.

- Educating guests on the benefits of signing up for Ulta's reward credit card program while meeting satisfactory credit card sign-up standards.

- Maintaining the general upkeep of the appearance and sanitary levels within the store by organizing and cleaning the store frequently, as well as replenishing stock as supplies ran out.

- Assisting guests in the drive-thru by documenting their orders and completing their purchases, while answering guest questions if prompted.

- Prepping and making minimal food items such as fries, chicken nuggets, hamburger meat, bread, etc., in the kitchen.

- Efficiently running front-end operations smoothly by being versatile in completing various tasks, such as assisting guests at the register with food orders or customer service needs, making specialty menu items as listed, packaging and delivering food orders out of the drive-thru, and maintaining acceptable sanitary levels within the building and self.

- Maintaining proper organization levels in the fitting room wardrobe rack while checking each individual guest in and out of the fitting rooms.

- Exercising time efficiency by making sure all backstock items, such as returned wardrobe, furniture, kitchen utensils, and etcetera, have been reshelved by the end of the shift. Maintaining the general well-being of the store by organizing and cleaning each field of the store on a frequent basis.

- Attending to guests at the front end by conducting transactions, returns, exchanges, and disputes.

- Efficiently operated front-end responsibilities by strategically stationing colleagues based on skill set, keeping the team abreast of new, important information regarding topics relating to the store by doing regular check-ins.

- Counting tills for all register drawers and replenishing them accordingly, verifying the correct safe amount, and making a bank deposit each morning.