Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brycen Istomin

Clearfield,UT

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the business industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Adaptable [Desired Position] with strong background in managing client relationships. Demonstrated ability to build and maintain long-term partnerships, facilitating effective communication and client satisfaction. Proven success in leveraging analytical and interpersonal skills to address client needs and foster collaborative environment. Personable Customer Relations leader driven to exceed customer expectations while promoting adherence to company standards and guidelines. Proven history of fostering quick and successful problem resolution, improving customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between customer and organization and improve response time. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience
2
2

Client building and maintaining relations

4
4
years of post-secondary education

Work History

Agency Client Partner

MarketStar- Reddit
01.2025 - Current
  • Monitored financial performance indicators closely to ensure alignment with sales targets and organizational goals.
  • Collaborated closely with internal teams on project scoping and resource allocation, ensuring timely project completion within budget constraints.
  • Streamlined internal processes for improved efficiency, enabling faster response times to client inquiries.
  • Negotiated favorable contract terms with key stakeholders, securing long-term commitments from satisfied clients.
  • Strengthened client relationships by consistently delivering tailored solutions and proactive communication.
  • Mentored junior team members, fostering a collaborative environment that contributed to individual growth and overall team success.
  • Assisted in recruiting top talent for various roles within the organization, contributing significantly towards achieving corporate objectives.
  • Managed a diverse portfolio of clients, ensuring personalized attention and high-quality service delivery.
  • Improved customer satisfaction ratings with prompt issue resolution and diligent followups.
  • Provided expert guidance on product offerings, helping clients to make informed decisions based on their unique needs.

Guest Advocate

Target
Layton, Utah
12.2021 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.

Sales Associate

Western Timber Frame
03.2025 - 11.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Nutrition Care Associate

Intermountain Health
01.2023 - 11.2024
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and assisted residents through individual service plans.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Contributed to a safe environment by adhering to infection control protocols and reporting potential hazards promptly.
  • Supported patients in maintaining a healthy lifestyle by preparing nutritious meals according to dietary needs and restrictions.
  • Provided exceptional customer service while assisting families with questions or concerns about their loved ones'' care.

Education

High School Diploma -

Northridge High School
Layton, UT
05.2023

Associate of Science - Economics

Weber State University
Ogden, UT
02.2021 - 07.2023

Associate of Science - Economics

Salt Lake Community College
Salt Lake City, UT
01.2024 - Current

Skills

  • Concierge Assistance
  • Mail Receiving and Delivery
  • Payment Processing
  • Recreational Advice
  • Business Services

Creative solutions

Client acquisition

Performance tracking

Relationship management

Financial acumen

Cash handling

Money handling

Customer engagement

Client relationship management

Product restocking

Client interaction

Department coordination

Demand forecasting

Financial services

Customer consultations

Information collection

Client retention strategies

Portfolio management

Loan processing

Information verification

New business development

Account management

New account setup

Business development

Consultative selling

Product promotion

Prospect qualification

Service level agreements

Consultative sales

Referral coordination

Client profile building

Referral implementation

Referral partnership maintenance

Product recommendation

Onboarding management

Referral design

Timeline

Sales Associate

Western Timber Frame
03.2025 - 11.2025

Agency Client Partner

MarketStar- Reddit
01.2025 - Current

Associate of Science - Economics

Salt Lake Community College
01.2024 - Current

Nutrition Care Associate

Intermountain Health
01.2023 - 11.2024

Guest Advocate

Target
12.2021 - Current

Associate of Science - Economics

Weber State University
02.2021 - 07.2023

High School Diploma -

Northridge High School
Brycen Istomin