Brycen Letner
Jacksboro,TN
Summary
Professional with diverse experience in day trading, construction, and technical roles, actively pursuing ServiceNow certifications for a junior development position. Demonstrated expertise in rapid decision-making and problem-solving, with practical experience as a fireworks technician, service desk representative, and stock trader. Committed to leveraging ServiceNow skills to enhance IT service automation and development processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Part-Time Fireworks Technician
Pyro Shows
City Of La Follette, TN
07.2019 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Ability to troubleshoot and resolve technical issues with firing systems, or misfired fireworks, during the display.
- Efficiently managing time during setup to ensure everything is ready for the show, and meeting event timelines.
- Careful inspection of fireworks and equipment before, during, and after the display
Independent Stock Trader
Independant
Remote, TN
06.2019 - Current
- Monitored and reported on current trends in the financial markets, such as changes in interest rates, economic indicators, and political events.
- Identified potential investment opportunities by researching companies, industries, and markets.
- Executed trades according to established risk management procedures.
- Attended conferences and seminars related to financial markets in order to stay abreast of latest developments.
- Implemented hedging strategies designed to reduce overall portfolio risk exposure.
- Analyzed financial statements, news reports, and other information to assess the performance of stocks or other investments.
Service Desk Representative
West End Auto Sales And Service
Jacksboro, TN
05.2021 - 12.2024
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained accurate records of customer interactions, inquiries, and resolutions in the helpdesk database.
- Scheduled routine maintenance activities for servers and network equipment in order to maintain optimal performance.
- Conducted testing of software and systems to ensure quality and reliability.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
BBA - Buisness
King University
Bristol, TN05-2022
Skills
- Performance reporting and analysis
- Providing professional and friendly service to customers, ensuring satisfaction
- Managing time efficiently during busy hours to meet tight deadlines
- Making quick, informed decisions based on market fluctuations and analysis
- Adaptable learning
- Team collaboration
- Data analysis
- Microsoft office proficient
Certification
- ServiceNow Certified System Administrator
- Certified Implementation Specialist – IT Service Management
Timeline
Service Desk Representative
West End Auto Sales And Service
05.2021 - 12.2024
Part-Time Fireworks Technician
Pyro Shows
07.2019 - Current
Independent Stock Trader
Independant
06.2019 - Current
BBA - Buisness
King University
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