Brycen Martin
Laconia
Summary
Ambitious, career-focused job seeker, anxious to dive into a role as an Estimator at a well respected company to help launch a new career while achieving company goals. Strong organizational skills eager to learn and follow a career path. Positive and outgoing with strong customer service and team building skills. Determined professional with dedication to hard work and a team player attitude. Offers strong communication skills, adaptability, and a complete self motivated individual with a high drive for personal and business success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Marine Transportation and Service
Miles Marine LLC
Gilford, NH
01.2022 - Current
- Safely loading, launching, and delivering boats of numerous sizes via land and water.
- Safely and effectively follow state permitted routes for oversize loads and mega loads as a pilot car, including height and width restrictions. Work collaboratively with State Police and Sheriffs Departments in traffic control for said oversize and mega loads.
- Communicate effectively with customers outlining progress on work orders, details, or other repairs.
- Communicate effectively with customers on estimates for commercial and residential plowing, as well as operations during a snowfall event.
- Service numerous makes and models of boats at an entry level technician role to include oil changes, gear lube changes, tune ups, and minor wiring repair.
- Operate forklifts, skidsteers, loaders, Marine travel lifts, and Marine Forklifts to safely and effectively move and store boats.
- Operate hydraulic trailers safely and effectively to move, transport, launch and deliver boats of numerous sizes.
- Detail boats of various sizes and colors to restore back to "new". This includes the knowledge of detailing products, detailing pads and methods of safely protecting gelcoat and paint for years to come.
- Meet and greet customers at launches, to ensure all aspects of work performed are explained, demonstrated and understood before they leave the dock.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Security Officer
Concord Hospital-Laconia
Laconia, NH
06.2017 - 05.2021
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Acted quickly during emergency situations with deescalation to reduce opportunity for injuries or property damage.
- Field Training Officer, Key Control Officer, Card Access and Badge Control Officer, Lost and Found Master, Quarterly Fire Drill Liaison and Reporting Officer.
- Monitored Secure Psychiatric Unit 24/7 with voluntary and involuntary patients awaiting beds at New Hampshire Hospital and/or Designated Receiving Facilities.
- Deescalated patients under the influence of alcohol and or drugs.
- Performed Post Mortem care in conjunction with Funeral Directors and or New Hampshire Medical Examiners.
- Responded to both emergent and non-emergent calls from medical staff, patients, and the public.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Offered exceptional Customer Service skills to patients, visitors, and staff.
- Permitted entry with escort for approved persons into secure locations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Laborer
Josh Lahey Landscaping And Excavation
Laconia, NH
10.2016 - 06.2017
- Installed septic systems in accordance to state rules and regulations.
- Conducted site work following plans by land surveyors.
- Plowed commercial and residential properties.
- Operated Tractors, Skid Steers, and other Medium equipment to move, stack, or remove material including dirt, stone, blocks.
Greenskeeper
Laconia Country Club
Laconia, NH
04.2013 - 10.2016
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Assisted with irrigation system maintenance and repair.
- Operated assortment of equipment to include, tractors, mowers, off road UTV's.
Education
High School Diploma -
Laconia High School
Laconia, NH06.2016
Skills
- Customer Service
- Collaborative relationships
- Documentation abilities
- Strong Negotiator
- Detail-Oriented
- Honest and Ethical
- Recordkeeping strengths
- Customer Response
- Exceptional time management skills
- Self-Motivated
- Planning and Coordination
- Excellent Communication
- Excellent Multi-Tasker
- Discipline and focus
- Willingness to learn
- Strong work ethic
- Teamwork and loyalty
- Works Well Under Pressure
Affiliations
- Lakes Region Sled Dog Club, Board of Director
- Laconia Lodge of Elks, #876
Certification
- CPR Certified
- OSHA 10 Card
Timeline
Marine Transportation and Service
Miles Marine LLC
01.2022 - Current
Security Officer
Concord Hospital-Laconia
06.2017 - 05.2021
Laborer
Josh Lahey Landscaping And Excavation
10.2016 - 06.2017
Greenskeeper
Laconia Country Club
04.2013 - 10.2016
High School Diploma -
Laconia High School