Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Brycen Overway

Holland

Summary

Motivated and adaptable professional with hands-on experience in both high-pressure sales and fast-paced hospitality environments. Proven success in door-to-door sales, demonstrating excellent communication, persuasion, and problem-solving skills to drive results and build customer trust. Equally skilled in front-of-house restaurant operations, with a strong focus on teamwork, multitasking, and delivering exceptional guest experiences. Dependable, people-oriented, and quick to learn—prepared to bring a strong work ethic and positive attitude to any customer-facing role.

Overview

2
2
years of professional experience

Work History

Door-to-Door Sales Representative

Lakeside Property Masters
04.2024 - 08.2024

As a Door-to-Door Sales Representative, responsible for engaging directly with potential customers at their homes to promote and sell products or services. This role involves face-to-face communication, product demonstrations, and the ability to handle objections professionally. A successful candidate must be highly motivated, personable, and able to work independently.

Key Responsibilities:

  • Travel to assigned neighborhoods or territories to meet potential customers
  • Present and explain products/services clearly and persuasively
  • Answer questions and address customer objections in a friendly, professional manner
  • Close sales and process order paperwork accurately
  • Meet or exceed daily and weekly sales goals
  • Maintain knowledge of current promotions, pricing, and industry trends
  • Report daily activities and results to the sales manager

Skills & Qualifications:

  • Strong verbal communication and interpersonal skills
  • Self-motivated and results-driven
  • Ability to handle rejection and remain positive
  • Knowledge of sales techniques and customer service
  • Reliable transportation and ability to walk or stand for extended periods

Host and Busser

Beechwood Grill
12.2022 - 04.2024


Job Title: Restaurant Host

Job Description:
As a Restaurant Host, you are the first point of contact for guests, creating a welcoming and friendly atmosphere from the moment they arrive. Responsible for managing reservations, seating guests efficiently, and ensuring smooth front-of-house operations.

Key Responsibilities:

  • Greet guests warmly and professionally as they enter the restaurant
  • Manage the waitlist and seating chart to ensure even distribution of tables
  • Escort guests to their tables and provide menus
  • Answer phone calls and take reservations
  • Communicate wait times and accommodate special seating requests when possible
  • Coordinate with servers and bussers to keep tables turning smoothly
  • Maintain cleanliness and organization of the host stand and entrance area

Skills & Qualifications:

  • Strong communication and customer service skills
  • Friendly, outgoing, and professional demeanor
  • Ability to stay calm under pressure during busy periods
  • Basic organizational and time management skills
  • Prior restaurant or customer service experience is a plus
Job Title: Busser

Job Description:
As a Busser, you support servers and ensure a clean and organized dining area for guests. You play a key role in keeping table service running efficiently and maintaining a positive dining experience.

Key Responsibilities:

  • Clear and reset tables quickly and efficiently between guests
  • Refill water glasses and assist servers with food and beverage delivery as needed
  • Maintain cleanliness of the dining area, including floors and service stations
  • Restock napkins, utensils, and other tableware as needed
  • Help with dishwashing and kitchen cleanup if requested
  • Communicate with the kitchen and servers to keep the dining room flowing smoothly

Skills & Qualifications:

  • Strong work ethic and attention to detail
  • Ability to work quickly and efficiently in a fast-paced environment
  • Team player with good communication skills
  • Physically able to stand, walk, lift, and bend for extended periods
  • Prior experience is helpful but not required


Education

No Degree - Exploring Business

Michigan State University
East Lansing, MI
05-2028

High School Diploma -

Holland Christian High School
Holland, MI
05-2002

Skills

  • Verbal Communication – Clearly presenting products/services and persuading potential customers
  • Active Listening – Understanding customer needs and responding appropriately
  • Resilience & Persistence – Handling rejection professionally and continuing with a positive attitude
  • Interpersonal Skills – Building quick rapport and trust with strangers
  • Negotiation – Convincing customers and handling objections effectively
  • Time Management – Planning routes, managing appointments, and maximizing productivity
  • Self-Motivation – Working independently with little to no supervision
  • Problem Solving – Thinking on your feet when customers have questions or concerns
  • Customer Service – Ensuring satisfaction and follow-up for long-term relationships
  • Sales Strategy – Identifying leads, qualifying prospects, and closing deals
  • Adaptability – Adjusting your pitch or approach based on different environments and audiences
  • Goal-Oriented – Working towards daily, weekly, or monthly sales targets
  • Product Knowledge – Learning and explaining technical details in an easy-to-understand way
  • Territory Management – Keeping track of which areas have been canvassed and what worked

Affiliations

  • Sigma Alpha Epsilon Fraternity, MSU

Timeline

Door-to-Door Sales Representative

Lakeside Property Masters
04.2024 - 08.2024

Host and Busser

Beechwood Grill
12.2022 - 04.2024

No Degree - Exploring Business

Michigan State University

High School Diploma -

Holland Christian High School