BRYCKTON PAYNE
Houston
Summary
Dynamic and resourceful professional with over 15 years of experience leading strategic HR initiatives to foster organizational growth and stability in diverse corporate settings. Recognized for boosting overall team performance through effective onboarding, targeted leadership development programs, and DE&I initiatives. Proven track record in partnering with senior leadership to execute people-centered solutions, increase employee engagement, and manage talent pipelines. Known for a hands-on approach to HR operations and for creating a positive work culture to maximize employee satisfaction and retention. Instrumental in aligning HR functions with business objectives to drive sustainable growth and enhance operational efficiency.
Seasoned Senior HR Business Partner with background in driving strategic initiatives to align human resources and business goals. Strengths lie in talent management, change leadership, and employee engagement. Proven ability to foster positive work environments through effective communication and conflict resolution skills. Impact made in previous roles includes implementing innovative HR strategies that enhance organizational performance and foster growth.
Overview
17
17
years of professional experience
Work History
SENIOR HR BUSINESS PARTNER
TEACHERS INSURANCE & ANNUITY ASSOCIATION (TIAA)
Houston
01.2021 - 01.2024
- Company Overview: An American financial services organization that is a private provider of financial retirement services.
- Acted as a strategic liaison between Talent Acquisition, Learning & Development, and Marketing teams to support a geographically diverse employee population of approximately 2.5K across the U.S., UK, and Brazil.
- Worked closely with senior marketing leaders (L3-L5) to advance L&D initiatives, conduct needs assessments, and evaluate learning gaps while holding weekly and quarterly meetings to review performance management and pinpoint training needs.
- Supervised and mentored an HR team comprising an HR Manager, Rotational Associates, and Interns by integrating hands-on operational tasks with leadership coaching to drive high team performance.
- Facilitated compensation reviews and workforce planning by coordinating new role requisitions with an average of 5-10 weekly roles to streamline the talent acquisition process.
- Attained a Time-to-Fill (TTF) average of 30 days consistently, exceeding the company's target of 60 days.
- Championed diverse hiring practices by encouraging managers to reduce reliance on referral-only hiring and implementing robust strategies that expanded candidate pools and improved diversity in recruitment.
- Spearheaded the transformation of HR infrastructure using Workday, achieving a 20% decrease in recruiting time for specific business units by optimizing support and operational workflows.
- Established and maintained a centralized database for approved HR documentation, minimizing administrative workload and boosting team productivity and operational efficiency by 50%.
- Orchestrated and executed impactful change management strategies to refine performance review processes, fostering a culture of continuous feedback and alignment with business objectives.
- Partnered with Centers of Excellence (COEs) to revamp internal processes, slashing operational costs by 20% and amplifying business unit efficiency by 25%.
- An American financial services organization that is a private provider of financial retirement services.
SENIOR PERFORMANCE CONSULTANT
TEACHERS INSURANCE & ANNUITY ASSOCIATION (TIAA)
Denver
01.2018 - 01.2021
- Company Overview: An American financial services organization that is a private provider of financial retirement services.
- Administered Learning Executive Program targeting top talent, new managers, and experienced leaders needing to upskill in order to propel organizational growth and employee advancement.
- Performed detailed survey analysis, providing leadership with actionable insights for operational refinements and promoting a culture of continuous performance enhancement.
- Established alignment between performance management processes and organizational objectives, reinforcing employee accountability and creating an environment of constant professional growth.
- Oversaw the comprehensive 30-day leadership program, delivering three targeted training sessions annually to cohorts of 10-12 new managers, impacting approximately 200 individuals annually.
- Led a two-year leadership development initiative for top-performing employees, organizing quarterly sessions across 40 cohorts to foster career progression and facilitate succession planning.
- Drove program success by reaching a 60% promotion rate for high-potential participants.
- Served as a Certified Diversity, Equity, and Inclusion (DEI) Instructor, facilitating DEI training sessions to improve leadership and employee engagement throughout the organization.
- An American financial services organization that is a private provider of financial retirement services.
SENIOR FACILITATOR
TEACHERS INSURANCE & ANNUITY ASSOCIATION (TIAA)
Dallas
01.2010 - 01.2018
- Company Overview: An American financial services organization that is a private provider of financial retirement services.
- Created and implemented impactful training programs to hone leadership skills, enhance competencies, and streamline onboarding for new managers and top performers at various organizational levels.
- Executed detailed assessments to pinpoint skill deficiencies and learning needs across teams to align with business objectives.
- Initiated leadership development programs, guiding employees through key concepts and providing growth and performance advancement tools.
- Crafted 20 new-hire courses annually focused on classroom and on-the-job training, resulting in a 95% graduation rate.
- Functioned as TIAA Executive Diversity & Inclusion Ambassador and DE&I Employee Resource Group Chapter Lead, educating over 2K employees in diversity awareness and inclusive practices through in-person and virtual sessions.
- Monitored and evaluated training programs for effectiveness and engagement, leveraging feedback to continuously improve content and delivery methods.
- Coordinated with other departments to understand and incorporate evolving business needs into training curricula, ensuring that all training programs support broader company goals and values.
- An American financial services organization that is a private provider of financial retirement services.
LICENSED FINANCIAL CONSULTANT | PEER COACH
TIAA
Dallas
04.2007 - 01.2010
- Built and sustained positive, lasting relationships with clients, offering personalized financial consulting services to help them achieve their financial goals and secure retirement plans.
- Conducted comprehensive financial needs assessments for clients, presenting insights and customized financial plans that align with their short- and long-term objectives.
- Served as a Peer Coach to less experienced consultants, guiding them in best practices, client engagement strategies, and professional development.
- Advised clients on investment strategies and retirement planning options.
- Educated clients on various financial products and market trends.
- Conducted comprehensive financial assessments for individual client portfolios.
Education
BACHELOR OF SCIENCE - OCCUPATIONAL SAFETY & HEALTH
SOUTHEASTERN OKLAHOMA STATE UNIVERSITY
Skills
- WORKDAY
- CORNERSTONE
- PEOPLESOFT
- Talent acquisition
- Performance management
- Learning development
- Data analysis
- Change management
- Strategic planning
- Diversity recruitment
- Employee engagement
- Human resources policy
- Conflict resolution
- Training facilitation
- Coaching and mentoring
- Workforce planning
- HR analytics
- Succession planning
- HR technology
- Talent management
- Flexible work arrangements
- Global HR experience
- Onboarding programs
- Career pathing
- Employee retention
Education And Professional Development
- Bachelor of Science in Occupational Safety & Health, Southeastern Oklahoma State University
- Certified Diversity, Equity, and Inclusion Instructor, Lee Hecht Harrison LLC
- Certified Instructional Facilitator & Coach, Association for Talent Development
- Certified Explorance People Survey Analyst, Explorance
- Series 7 & 63 License, FINRA
Websites
Earlier Experience
TIAA, Dallas, TX, Licensed Financial Consultant | Peer Coach, Built and sustained positive, lasting relationships with clients, offering personalized financial consulting services to help them achieve their financial goals and secure retirement plans. Conducted comprehensive financial needs assessments for clients, presenting insights and customized financial plans that align with their short- and long-term objectives. Served as a Peer Coach to less experienced consultants, guiding them in best practices, client engagement strategies, and professional development.
Professional Highlights
- Exhibited a commitment to ongoing professional development throughout 17 years at TIAA, earning multiple promotions by consistently meeting and exceeding performance benchmarks.
- Planned and executed training workshops for experienced managers to upskill and strengthen capabilities, annually benefiting 150-200 participants and elevating overall organizational performance.
- Collaborated with the L&D department to enrich the onboarding journey for new business line leaders, culminating in a 25% improvement in internal onboarding survey scores.
- Raised participant involvement and satisfaction levels in all programs, consistently exceeding 90% in engagement scores.
Timeline
SENIOR HR BUSINESS PARTNER
TEACHERS INSURANCE & ANNUITY ASSOCIATION (TIAA)
01.2021 - 01.2024
SENIOR PERFORMANCE CONSULTANT
TEACHERS INSURANCE & ANNUITY ASSOCIATION (TIAA)
01.2018 - 01.2021
SENIOR FACILITATOR
TEACHERS INSURANCE & ANNUITY ASSOCIATION (TIAA)
01.2010 - 01.2018
LICENSED FINANCIAL CONSULTANT | PEER COACH
TIAA
04.2007 - 01.2010
BACHELOR OF SCIENCE - OCCUPATIONAL SAFETY & HEALTH
SOUTHEASTERN OKLAHOMA STATE UNIVERSITY
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