Bryclynn Ward
Shasta Lake,California
Summary
Detailed and collaborative Sales Administrative Assistant, supporting sales leads with paperwork and spreadsheets for easy information access. Comprehensive database manager with six years of experience handling large quantities of data for thoughtful expense reporting. Back-end support specialist, drafting sales reports and producing official documentation.
Overview
12
12
years of professional experience
Work History
Sales Administrative Coordinator
Gaia Hotel & Spa
10.2017 - Current
- Trained team members on new hotel services and products to support promotional efforts.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Cross-trained to support other teams to meet operational needs and team deadlines.
- Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
- Collected and maintained file of receipts to coordinate expense report submission.
- Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.
- Created and maintained reports, documents and presentations to assist with administrative support.
- Improved office operations by automating client correspondence, record tracking and data communications.
Care Giver
ShirleyAnn Winsor IHSS
01.2012 - 02.2021
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Transported clients to and from medical appointments with safety and efficiency.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Education
High School Diploma -
Churn Creek High School
Redding, CA05.2003
Skills
- Inventory Coordination
- Budget Preparation
- Proposal Development
- Business Correspondence Writing
- Month-End Reporting
- Office Management
- Appointment Scheduling
- Database Administration
- Bookkeeping
- Administrative Management
Timeline
Sales Administrative Coordinator
Gaia Hotel & Spa
10.2017 - Current
Care Giver
ShirleyAnn Winsor IHSS
01.2012 - 02.2021
High School Diploma -
Churn Creek High School
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