Bryghtin Belinski
Mascotte,FL
Summary
Dynamic Grocery Team Leader at Publix with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in task delegation and employee coaching, I successfully implemented merchandising strategies that boosted sales performance. Committed to fostering teamwork and collaboration, I consistently drive results through effective communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Customer Service Staff Member
Publix
Groveland, FL
08.2022 - 11.2023
- Supervised daily operations, ensuring compliance with safety and health standards.
- Coordinated team schedules to optimize productivity and meet customer demands.
- Trained new associates on store policies, procedures, and customer service excellence.
- Implemented inventory management techniques to reduce waste and enhance stock accuracy.
- Led team meetings to communicate goals, share updates, and encourage collaboration.
- Developed merchandising strategies to improve product visibility and sales performance.
- Resolved customer complaints effectively, enhancing overall shopping experience.
- Analyzed sales data to identify trends and adjust strategies for improved results.
- Continuously sought opportunities for professional development, attending industry conferences and workshops to stay current on trends and best practices.
- Resolved customer complaints professionally, taking appropriate action to rectify issues and maintain customer loyalty.
- Implemented loss prevention measures to minimize shrinkage while maintaining a positive shopping experience for customers.
- Ensured optimal product availability with diligent inventory management practices.
- Analyzed sales data to identify trends, adjusting inventory levels accordingly for increased revenue generation.
- Improved team productivity by implementing effective scheduling and task delegation strategies.
- Optimized product placement on shelves for better visibility and ease of access for customers.
- Mentored new employees, providing comprehensive training on store policies, procedures, and best practices.
- Enhanced store atmosphere, maintaining a clean and well-stocked grocery area for customer convenience.
- Coordinated with suppliers effectively, ensuring timely deliveries of products in optimal condition.
- Promoted a safe work environment by enforcing safety protocols and addressing any potential hazards promptly.
- Increased customer satisfaction by efficiently managing and organizing grocery department operations.
- Developed strong relationships with vendors to negotiate favorable pricing terms that directly benefited the company''s bottom line.
- Conducted regular staff meetings to communicate expectations, share updates, and encourage teamwork within the department.
- Streamlined ordering processes to minimize out-of-stock situations and reduce waste.
- Monitored team performance regularly, providing constructive feedback and recognition to motivate employees towards excellence.
- Participated in community outreach initiatives as a representative of the company to strengthen brand presence within the local market.
- Collaborated with store management to develop innovative solutions for improving overall store performance.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Grocery Team Leader
Publix
Clermont, FL
02.2025 - 06.2026
- Supervised daily operations, ensuring compliance with safety and health standards.
- Coordinated team schedules to optimize productivity and meet customer demands.
- Trained new associates on store policies, procedures, and customer service excellence.
- Implemented inventory management techniques to reduce waste and enhance stock accuracy.
- Led team meetings to communicate goals, share updates, and encourage collaboration.
- Developed merchandising strategies to improve product visibility and sales performance.
- Resolved customer complaints effectively, enhancing overall shopping experience.
- Analyzed sales data to identify trends and adjust strategies for improved results.
- Continuously sought opportunities for professional development, attending industry conferences and workshops to stay current on trends and best practices.
- Resolved customer complaints professionally, taking appropriate action to rectify issues and maintain customer loyalty.
- Implemented loss prevention measures to minimize shrinkage while maintaining a positive shopping experience for customers.
- Ensured optimal product availability with diligent inventory management practices.
- Analyzed sales data to identify trends, adjusting inventory levels accordingly for increased revenue generation.
- Improved team productivity by implementing effective scheduling and task delegation strategies.
- Optimized product placement on shelves for better visibility and ease of access for customers.
- Mentored new employees, providing comprehensive training on store policies, procedures, and best practices.
- Enhanced store atmosphere, maintaining a clean and well-stocked grocery area for customer convenience.
- Coordinated with suppliers effectively, ensuring timely deliveries of products in optimal condition.
- Promoted a safe work environment by enforcing safety protocols and addressing any potential hazards promptly.
- Increased customer satisfaction by efficiently managing and organizing grocery department operations.
- Developed strong relationships with vendors to negotiate favorable pricing terms that directly benefited the company''s bottom line.
- Conducted regular staff meetings to communicate expectations, share updates, and encourage teamwork within the department.
- Streamlined ordering processes to minimize out-of-stock situations and reduce waste.
- Monitored team performance regularly, providing constructive feedback and recognition to motivate employees towards excellence.
- Participated in community outreach initiatives as a representative of the company to strengthen brand presence within the local market.
- Collaborated with store management to develop innovative solutions for improving overall store performance.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Education
High School Diploma -
South Lake High School
Groveland, FL04.2022
Skills
Stock rotation
Task delegation
Merchandising strategies
Scheduling coordination
Store layout
Employee coaching
Promotion planning
Coordination of inventory
Customer service and assistance
Verbal and written communication
Customer service management
Training and mentoring
Employee training
Complaint handling
Supply level management
Safety monitoring
Employee management
Interpersonal and written communication
Visual merchandising
Store maintenance
Workflow planning
Product merchandising
Expense tracking
Price structuring
Product display oversight
Inventory merchandising
Willingness to learn
Teamwork
Teamwork and collaboration
Multitasking and prioritizing
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Customer satisfaction
Organizational skills
Team collaboration
Team leadership
Cash handling and reconciliation
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Timeline
Grocery Team Leader
Publix
02.2025 - 06.2026
Customer Service Staff Member
Publix
08.2022 - 11.2023
High School Diploma -
South Lake High School