Bryla Barker
Dallas,TX
Summary
Dedicated healthcare professional with a Bachelor's Degree in Kinesiology, seeking an engaging role in patient care. Bringing over 7 years of exemplary customer service experience combined with 3+ years of hands-on patient care, I am committed to delivering compassionate and high-quality care. Eager to apply my education and diverse skill set to contribute effectively to a forward-thinking healthcare organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
BBT Holistic Health and Wellness
Tiffany Singleton, FNP, NBC-HWC, BCHN
01.2022 - Current
- Assist the wellness coach with clients during physical exercises to promote safety of clients and effectiveness of routines.
- Coordinate with other holistic healthcare providers to incorporate multiple aspects of clients' health into wellness plan.
- Deliver informative presentations on various topics related to health, fitness, and well-being, engaging audiences in interactive discussions.
- Enhanced overall client satisfaction by providing exceptional customer service and addressing individual needs.
- Analyzed client progress data regularly to adjust program components accordingly for optimal results.
- Gather and distribute educational literature with goals of gaining new clients and educating larger groups on healthy living.
- Provide ongoing motivation and support for clients throughout their wellness journeys, celebrating milestones along the way.
- Assist the wellness coach with clients in achieving weight loss goals through customized nutrition counseling and meal planning.
- Offer insightful feedback during team meetings contributing significantly to the continuous improvement of services offered.
- Build strong relationships with members to promote health, wellness and available services.
Sales Associate
Walgreens
02.2017 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Lead Surgical Dental Assistant
Lincoln Park Periodontal And Dental Implant Group
01.2019 - 12.2020
- Assisted in complex surgical procedures, showcasing strong dexterity and knowledge of dental anatomy.
- Maintained detailed records regarding treatment plans, progress notes, and consent forms to ensure continuity of care across visits.
- Ensured optimal patient safety through vigilant monitoring during surgeries and timely assistance to the surgeon.
- Upheld strict compliance with infection control protocols, ensuring a clean and safe environment for patients and staff alike.
- Demonstrated proficiency in utilizing advanced dental technology during surgical procedures for increased accuracy and effectiveness.
- Actively contributed to a positive and productive work environment by fostering strong relationships with colleagues and promoting teamwork.
- Supported smooth clinic operations with efficient handling of appointment scheduling, billing, and insurance claims processing.
- Educated patients on proper oral hygiene techniques, contributing to improved long-term health outcomes.
- Streamlined administrative processes by developing an organized system for managing patient records, referrals, and follow-up appointments.
- Managed emergency situations calmly and effectively, ensuring patient safety and facilitating immediate care.
- Conducted inventory management to maintain adequate supply of surgical materials, preventing any delays in procedures.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Scheduled and confirmed patient appointments.
Pharmacy Technician
Walgreens
07.2017 - 10.2019
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured and compounded medications following standard procedures.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Manager/Lead Dental Assistant
AB Periodontics
12.2017 - 01.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Bachelor Of Science - Kinesiology
Jarvis Christian University
Hawkins, TX12.2023
Graduate Certificate - Dental Assisting
Concorde Career College
Dallas, TX12.2016
Skills
- Detoxification support
- Health coaching
- Nutrition expertise
- Body positivity
- Wellness program development
- Healthy lifestyle advocacy
- Work-life balance strategies
- Client motivation
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- CPR Certification
- Team building
- Health Promotion
- Client Relationship Management
- Conflict Resolution
- Professionalism
- First Aid Certification
- Public Speaking
- Staff Supervision
- Time management abilities
- Adaptability
- Leadership training
- Project Management
- Injury Prevention
- Problem-solving aptitude
- AED Operation
- Nutrition education
- Exercise physiology
- Equipment sanitizing
- Data collection and analysis
Certification
CPR/AED: Adult, Child & Infant + First Aid (BLS)
Timeline
BBT Holistic Health and Wellness
Tiffany Singleton, FNP, NBC-HWC, BCHN
01.2022 - Current
Lead Surgical Dental Assistant
Lincoln Park Periodontal And Dental Implant Group
01.2019 - 12.2020
Manager/Lead Dental Assistant
AB Periodontics
12.2017 - 01.2019
Pharmacy Technician
Walgreens
07.2017 - 10.2019
Sales Associate
Walgreens
02.2017 - Current
Bachelor Of Science - Kinesiology
Jarvis Christian University
Graduate Certificate - Dental Assisting
Concorde Career College
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