Brylee Pace
Valdosta,GA
Summary
Dynamic and customer-focused professional with a strong work ethic, honed at Chick-fil-A. Proven ability to enhance customer satisfaction through attentive service and effective problem-solving. Skilled in cash handling and multitasking, consistently contributing to team success and creating welcoming environments that drive repeat business.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Buckle
12.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and provided outstanding customer service.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Front of House Employee
Culvers
03.2024 - 05.2024
- Handled high-pressure situations gracefully, maintaining excellent service standards even during peak hours or understaffed shifts.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Front of House Employee
Chick-fil-A
10.2023 - 03.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
Front Desk Receptionist
Five Star Sports
09.2022 - 12.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed all tasks in compliance with company policies and procedures.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Front of House Employee
Chick-fil-A
04.2021 - 07.2021
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
Education
No Degree - Secondary Education
Abraham Baldwin Agricultural College
Tifton, GAHigh School Diploma -
Lowndes High School
Valdosta, GA05-2024
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Phone etiquette
- Strong work ethic
- Cash handling proficiency
- Attention to detail
- Basic math
- Up-selling strategies
- Time management
- Conflict resolution
- Greeting guests
- Critical thinking
- Dependable and cooperative
- POS system use
- Verbal and written communication
Timeline
Retail Sales Associate
Buckle
12.2024 - Current
Front of House Employee
Culvers
03.2024 - 05.2024
Front of House Employee
Chick-fil-A
10.2023 - 03.2024
Front Desk Receptionist
Five Star Sports
09.2022 - 12.2022
Front of House Employee
Chick-fil-A
04.2021 - 07.2021
No Degree - Secondary Education
Abraham Baldwin Agricultural College
High School Diploma -
Lowndes High School
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