Bryleigh Contreras
Lehigh Acres,FL
Summary
Motivated individual with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Positively interacts with customers and employees alike in retail environment. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
10.2021 - 09.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized beverages, which improved sales.
Sales Specialist
The Home Depot
06.2019 - 10.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Airman
United States Air Force, USAF
04.2017 - 05.2019
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
Shift Manager
McDonald's
01.2016 - 11.2016
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
High School Diploma -
Burbank High School
Burbank, CA06.2015
Skills
- Cash Handling
- Customer Service
- Product Knowledge
- Attention to Detail
- Time Management Skills
- Written and Verbal Communication
Timeline
Barista
Starbucks
10.2021 - 09.2023
Sales Specialist
The Home Depot
06.2019 - 10.2021
Airman
United States Air Force, USAF
04.2017 - 05.2019
Shift Manager
McDonald's
01.2016 - 11.2016
High School Diploma -
Burbank High School
Similar Profiles
Devon PattersonDevon Patterson
Barista Trainer at StarbucksBarista Trainer at Starbucks
Tyler BurgartTyler Burgart
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Jazmine ArnoldJazmine Arnold
Barista at StarbucksBarista at Starbucks
Heaven JuarezHeaven Juarez
Barista at StarbucksBarista at Starbucks
Stefanie FlaugherStefanie Flaugher
Complex Customer Care Senior Representative at United HealthcareComplex Customer Care Senior Representative at United Healthcare