Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brylen Tyree

Barboursville,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Online Grocery Associate

Walmart
Ruckersville, VA
03.2020 - Current
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Provided customer support for technical issues related to the online ordering process.
  • Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.
  • Responded promptly to inquiries from customers regarding their online grocery orders.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Assisted teammates with daily tasks during peak periods.
  • Greeted customers and answered product or service questions.
  • Suggested comparable products to replace out-of-stock items.
  • Asked store associates for help locating missing products.

Customer Service Cashier

Lowes Home Improvment
Barboursville, VA
07.2016 - 02.2018
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Complied with all health and safety regulations while performing job duties.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.

Education

High School Diploma -

William Monroe High School
Stanardsville, VA
06-2016

Cybersecurity

Coursera

Skills

  • Flexible scheduling
  • Adaptability to Change
  • Customer Service
  • Adaptability
  • Time Management
  • Continuous Improvement
  • Problem-solving abilities
  • Reliability

Certification

  • https://coursera.org/share/e2f746ce9ff4a9378b98b279c6fb0306
  • https://coursera.org/share/c809735af318e000a420e9f188aced2b
  • https://coursera.org/share/e89391a0c0b83d8783b4ded3f4795589
  • https://coursera.org/share/fd663b98315181f932893dcb22e0c2f9
  • https://coursera.org/share/a0fc430a502b94aabb06f5d0c96647b1
  • https://coursera.org/share/888e7779d4f80ea1a06062d5c2799e7d
  • https://coursera.org/share/a460b25f9463db65f861855814fc35e6

Timeline

Online Grocery Associate

Walmart
03.2020 - Current

Customer Service Cashier

Lowes Home Improvment
07.2016 - 02.2018

High School Diploma -

William Monroe High School

Cybersecurity

Coursera

Similar Profiles

CREATE PROFILE
Brylen Tyree