Provide excellent customer service to ensure satisfaction.
Collaborate with other restaurant staff members to ensure efficient operations within the restaurant environment.
Shift Leader
PlantShed
New York, NY
11.2022 - 11.2024
Provided exceptional customer service and maintained a positive attitude throughout the shift
Monitored employee performance to ensure compliance with company policies and procedures.
Assisted in training new employees on shift operations.
Barista
Inheritance Juicery
Tulsa, OK
02.2021 - 07.2021
Greeted guests warmly and facilitated smooth and personable interactions
Made quality drinks quickly and efficiently, from preparation to delivering directly to customers
Barista/Bartender
Chimera Cafe
Tulsa, OK
06.2019 - 02.2021
Greeted customers, answered questions and recommended specials to increase profits while building relationships with returning patrons by providing quality service unique to each individual
Prepared and served coffee and mixed drinks while maintaining daily espresso machine cleaning regiments and preventative care
Quickly and efficiently plated and delivered food to guests while maintaining general upkeep of the cafe
Caterer
Simply Amazing Service Catering
Tulsa, OK
08.2018 - 01.2019
Accommodated guest's needs during busy events
Oversaw transitions between events and meals
Catered in a fast paced, sensitive environment
Guest Services Manager
The Mayo Hotel
Tulsa, OK
08.2016 - 09.2018
Mediated guest issues
Facilitated greeting guests and the check in/check out process
Handled incoming phone calls and requests
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT
Skills
Service focused
People oriented
Strong work ethic
Organized with strong attention to detail
Enjoys contributing to a company's success
Adaptable to fast paced environments
Schedule and calendar management
Proficient in Microsoft Office (Excel, Word, Powerpoint)
VP OF SALES AND BUSINESS DEVELOPMENT: US MARKETS at Fashion Interiors Manufacturing IncorporatedVP OF SALES AND BUSINESS DEVELOPMENT: US MARKETS at Fashion Interiors Manufacturing Incorporated