Summary
Overview
Work History
Education
Skills
Played soccer, track, and cross-country on high school teams
Timeline
Generic

Bryn Barton

Mountain View,CA

Summary

I'm a hardworking and reliable Shift Leader gifted at developing talent, encouraging intrinsic motivation, and de-escalating tense or difficult situations. I'm dedicated to maintaining professionalism while creating community with customers and staff at current and previous employment. As a leader at Peet's Coffee, I focus on remaining stoic during stressful situations to model good behavior to my team.

Overview

6
6
years of professional experience

Work History

Shift Lead

Peet's Coffee & Tea
08.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.

Receptionist

Citydog! Club
01.2020 - 08.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Gave tours to prospect clients.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Fed up to 60 dogs breakfast, lunch, and dinner.
  • Maximized safe playing by learning dog behavior.

Vitamin Clerk

Sprouts
01.2017 - 01.2020
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Physical Therapist Assistant Program

Ohlone College
Fremont, CA
08.2026

Skills

  • Motivational Leadership
  • Conflict Resolution
  • Customer Loyalty
  • Effective Listening and Communication
  • Collaborative Environments
  • Customer Care
  • Negotiation and Conflict Resolution

Played soccer, track, and cross-country on high school teams

Mountain View High School Sports:

  • Ran track for 3 years
  • Ran cross-country for 1 year
  • Played soccer for 2 years


Shadowing: 

  • Shadowed Physical Therapist for 1 work day in an outpatient clinic

Timeline

Shift Lead

Peet's Coffee & Tea
08.2021 - Current

Receptionist

Citydog! Club
01.2020 - 08.2021

Vitamin Clerk

Sprouts
01.2017 - 01.2020

Physical Therapist Assistant Program

Ohlone College
Bryn Barton