Highly-motivated employee with the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Food Packer/Flight Checker
Do&Co
Redondo Beach, CA
02.2023 - 03.2024
Loaded up carts with the necessary meals, food items and equipment to meet the requirements of the flights.
Inspected food products to ensure quality and safety standards were met.
Ensured compliance with all health regulations regarding sanitation and hygiene standards.
Trained new employees regarding warehouse procedures and standards.
Resolved issues related to incorrect labeling or insufficient packaging materials.
Assisted in making sure the trucks were loaded up with the correct amount of carts and any additional items.
Front Desk Administrator
Enchanted Rentals
Los Angeles, CA
03.2022 - 09.2022
Greeted customers and answered inquiries in a friendly manner.
Managed incoming calls, directed them to the appropriate personnel, and took messages when necessary.
Prepared and distributed correspondence, reports, and other documents.
Processed payments for services rendered according to established procedures.
Performed administrative tasks such as filing, copying, data entry, and scanning documents.
Maintained updated records of customer interactions and transactions.
Coordinated with vendors for supplies delivery and installation of new equipment.
Handled cash drawer operations including deposits, withdrawals, refunds.
Resolved customer complaints in a professional manner while adhering to company policies.
Generated monthly reports summarizing sales activity within the department.
Checked office stock to determine supply levels and maintain inventory.
Handled payment processing and provided customers with receipts and proper bills and change.
Delegated work to staff, setting priorities and goals.
Coordinated with other supervisors, combining group efforts to achieve goals.
Discussed job performance problems with employees, identifying causes and issues to find solutions.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Resolved customer complaints or answered customers' questions.
Appraised, forecasted and determined conditions and strategies to achieve goals and objectives.
Security Guard
Allied Universal Security Services
Redondo Beach, CA
04.2021 - 01.2022
Conducted daily security patrols of assigned areas.
Enforced safety regulations and monitored access control points.
Investigated suspicious activity and reported findings to management.
Responded to alarms, emergencies, and disturbances.
Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
Provided customer service assistance to staff and visitors in a professional manner.
Completed incident reports regarding violations of policies or procedures.
Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Flight Checker
AirFayre
Gardena, CA
07.2020 - 01.2021
Ensured all carts were packed with the appropriate amount of meals, food items and equipment for each flight.
Packed any missing items that were required for any of the carts.
Prepped ice bags to place in the carts that contained any perishable food items.
Reported any discrepancies between actual count versus expected counts to supervisor immediately.
Assisted the drivers in offloading the carts from the trucks that arrived at the docks.
Maintained positive working relationship with fellow staff and management.
Team Member/Shift Lead Manager
Jamba Juice
Inglewood, CA
12.2015 - 04.2020
Assisted customers with product selection and ordering process.
Provided customer service support to ensure satisfaction.
Received, processed, and stocked merchandise in accordance with store policies.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Organized inventory shelves for easy access and maintenance of stock levels.
Operated cash registers to process payments from customers.
Maintained a clean and organized work area throughout shift.
Collaborated with team members to maximize productivity and efficiency.
Greeted customers upon entering the store with friendly demeanor.
Resolved customer issues promptly in a professional manner.
Answered phone calls regarding inquiries about products or services.
Assisted management in developing marketing strategies to increase sales.
Attended staff meetings to stay updated on company policies and procedures.
Recognized potential theft situations and alerted supervisor immediately.
Monitored expiration dates on food items for freshness assurance.
Developed positive customer relationships through friendly greeting and excellent service.
Addressed customer needs, responding to specific requests.
Worked hard to learn required tasks quickly to maximize performance.
Rotated through series of different stations based on team needs.
Built and maintained working relationships with peers and upper management.
Trained new team members using approved training materials and information.
Assisted newly hired team members by explaining company procedures and safety requirements.
Stayed informed of company and store updates from leadership.
Participated in and contributed to meetings by sharing concerns and ideas for improvements.
Maintained positive working relationship with fellow staff and management.