Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
References
Timeline
Generic

Bryn Lawson

Bonney Lake

Summary

Dedicated restaurant food server with extensive experience across diverse establishments, enhancing customer satisfaction through personalized service. Proven ability to manage high-volume environments while maintaining strong communication and respect among team members. Demonstrated multitasking skills lead to efficient service and repeat patronage.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Food Server

The Windmill Bistro
Sumner
07.2022 - Current
  • Provided attentive service to enhance customer dining experiences.
  • Greeted customers and presented menus upon arrival.
  • Assisted guests with menu selections and addressed questions about ingredients.
  • Took accurate orders and communicated them effectively to kitchen staff.
  • Processed payments using cash registers and point-of-sale systems.
  • Cleared used dishes from tables during service and after meals.
  • Handled customer concerns professionally to maintain welcoming atmosphere.
  • Performed opening and closing duties, including restocking supplies and cleaning workstations.

Front Desk Receptionist

Plaza Inn And Suites At Ashland Creek
Ashland
11.2023 - 06.2024
  • Managed front desk operations, ensuring efficient check-ins and check-outs for all guests.
  • Greeted guests warmly, providing comprehensive information about hotel services.
  • Maintained accurate guest records and processed reservations using hotel management software.
  • Handled billing inquiries and securely processed payments at the front desk.
  • Assisted guests with special requests, enhancing overall satisfaction during stays.
  • Answered phone calls promptly, directing inquiries to appropriate departments as needed.
  • Organized reception area, ensuring all guests received timely assistance.
  • Performed data entry to maintain precise records of customer information.

Restaurant Food Server

Rogue Valley Manor
Medford
02.2023 - 06.2023
  • Assessed and addressed customer needs within assigned areas during peak hours, prioritizing tasks effectively.
  • Collected dirty dishes and glasses from tables, preparing areas for next diners.
  • Maintained condiments and napkin containers during slow periods to ensure availability.
  • Promoted desserts, appetizers, and specialty drinks to maximize sales opportunities.

Restaurant Food Server

Sunbreak Cafe
Auburn
04.2021 - 07.2022
  • Ensured timely preparation and delivery of orders through collaboration with kitchen staff.
  • Maintained clean, safe working environment by adhering to health codes.
  • Assumed managerial responsibilities during absence of manager.
  • Developed rapport with regular customers to foster repeat business.
  • Reallocated credit card tips among employees at end of shift.
  • Operated DoorDash service by processing online orders and preparing meals for Dashers.
  • Prepared dining area for next customers by cleaning tables and chairs.
  • Trained new employees in operational procedures and customer service standards.

Education

Bachelor of Science - Psychology

Southern Oregon University
Ashland, OR
06-2025

Associate of Arts - Arts

Pierce College
Puyallup, WA
06-2021

High School Diploma -

Sumner High School
Sumner, WA
06-2021

Skills

  • Customer service and support
  • Data entry and information management
  • Interpersonal communication
  • Conflict resolution strategies
  • Team collaboration
  • Time management skills
  • Critical thinking
  • Memory retention techniques
  • Event coordination
  • Food allergy awareness
  • Energy and stamina management
  • Point of sale systems expertise
  • Social perceptiveness
  • Reservation management skills
  • Wine service knowledge
  • Safe food handling practices
  • Strong work ethic
  • Responsible beverage service

Certification

  • Washington State Food Handlers Permit
  • Craft Serving MAST Permit

Affiliations

  • Played College Golf for Belleuve College
  • Help start the Southern Oregon University Women's Golf Program

Accomplishments

  • 2024 - Academic All Conference - Southern Oregon University Women's Golf

References

References available upon request.

Timeline

Front Desk Receptionist

Plaza Inn And Suites At Ashland Creek
11.2023 - 06.2024

Restaurant Food Server

Rogue Valley Manor
02.2023 - 06.2023

Restaurant Food Server

The Windmill Bistro
07.2022 - Current

Restaurant Food Server

Sunbreak Cafe
04.2021 - 07.2022

Bachelor of Science - Psychology

Southern Oregon University

Associate of Arts - Arts

Pierce College

High School Diploma -

Sumner High School

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