Bryn Pursey
Summary
Dynamic manager with a proven track record at AMC Theatres, excelling in team leadership and guest satisfaction. Achieved a 90%+ training completion rate while driving above-average sales through innovative promotions. Proficient in Microsoft Office, leveraging analytical skills to enhance financial performance and operational efficiency.
Overview
11
11
years of professional experience
Work History
Manager, Promotion to Southdale 16
AMC Theatres
Edina
01.2015 - Current
- Manage the food and beverage department, including a team of 30+ employees, $100K+ in inventory, financial operations, and purchase forecasting to effectively control food costs.
- Achieved above-average sales per transaction by implementing targeted sales promotions and exceptional customer service.
- Ensure timely and accurate display of marketing materials, such as posters, standees, and film advertisements.
- Designed and delivered robust training programs for 30+ employees, achieving a 90%+ training completion rate and identifying talent to promote Ready for Advancement (RFA) employees.
- Analyze monthly financial reports to exceed departmental goals for UPT (Units Per Transaction) and FBPP (Food & Beverage Per Person), while sustaining high guest satisfaction scores (85%+ year-over-year).
- Conduct weekly inventory audits of all products, ensuring accurate cost of goods reporting to the corporate office.
Interim Manager / Supervisor
AMC Theatres
Edina
02.2023 - 08.2024
- Selected to assume interim manager responsibilities including opening, closing, and additional administrational duties.
- Lead, hire, coach and train team members on providing great customer experience.
- Collaborate and ensure proper execution with theatre crew, management, guests, vendors, and corporate for daily operations and guest satisfaction.
- Utilize Oracle Business Platform to check financial numbers and results, as well as monitor guest satisfaction numbers.
- Manage theatre marketing, including adhering to corporate guidelines and executing campaigns.
- Work to achieve market standards and consistently work to improve/go beyond set standards for top performance.
Marketing Intern
Nemer Fieger
Minneapolis
06.2022 - 08.2022
- Worked as a brand representative at various events.
- Assisted with coordination, research, planning, and logistics.
- Performed outreach to local businesses/organizations to promote partnered companies, including Universal Pictures, Amazon Studios, Lionsgate, and Focus Features.
- Hosted advance screenings and worked to ensure top-notch experiences for all guests, including movie critics.
- Assisted in forming reports for movie companies after screenings.
Marketing Associate Intern
Marrow Access Technologies
Eden Prairie
06.2021 - 08.2021
- Assisted in development of sales materials and execution of press release and PR/media outreach.
- Presented Smart Shot marrow access device to surgeons at global conference (AAOSM/AANA Combined 2021 Meeting).
- Supported product launch by communicating with relevant trade journals and through sales calls.
Pro Shop Assistant/ Food Server
Quail Valley Country Club
Vero Beach
05.2020 - 08.2021
- Provided a strong customer experience to ensure the value of membership by building rapport with many members, maintaining knowledge of country club policies.
- Created and analyzed sales reports and inventory reports using Jonas software.
- Provided a strong customer experience to ensure the value of membership by building rapport with many members and maintaining knowledge of country club policies.
Clifton Strengths Student Coach
University of Nebraska-Lincoln
Lincoln
08.2020 - 12.2020
- Coached incoming college freshman to understand and maximize their Clifton Strengths.
- Provided a safe space to problem solve and brainstorm ways to ease the transition into college.
Education
Bachelor of Science - Business Administration, Marketing Major, Communications Minor
University of Nebraska-Lincoln
Lincoln, NE05.2023
Bachelor of Science - Education Abroad
Universitat Autónoma De Barcelona
Barcelona, Spain12.2022
Skills
- Microsoft Office
- Guest satisfaction
- Team leadership
- Problem Solving
- Written/Verbal Communication
- Marketing
- Sales
Timeline
Interim Manager / Supervisor
AMC Theatres
02.2023 - 08.2024
Marketing Intern
Nemer Fieger
06.2022 - 08.2022
Marketing Associate Intern
Marrow Access Technologies
06.2021 - 08.2021
Clifton Strengths Student Coach
University of Nebraska-Lincoln
08.2020 - 12.2020
Pro Shop Assistant/ Food Server
Quail Valley Country Club
05.2020 - 08.2021
Manager, Promotion to Southdale 16
AMC Theatres
01.2015 - Current
Bachelor of Science - Business Administration, Marketing Major, Communications Minor
University of Nebraska-Lincoln
Bachelor of Science - Education Abroad
Universitat Autónoma De Barcelona
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