Luxury Store Manager with 10+ years of experience. Builds and develops high-performing teams in top volume doors. Passionate about the Detroit market and community outreach through nonprofit partnerships. Courageous and optimistic in a changing environment.
Currently, oversees the company's highest volume door at five million dollars in annual sales. Leads a team of 20+ employees and supports their development. Promoted two internal managers, one to the corporate level. Works out of the company's Detroit headquarters every month to participate in retail planning meetings and provide insight to corporate partners. Delivered profitability target in 2023.
Driving four consecutive years of comp sales and KPI growth in a flagship location. Recruiting and developing top talent in a competitive market. Ambassador for the Coach Foundation and recipient of the 2022 Coach Cares Award.
Responsible for overseeing all departments. Recruited, hired, and onboarded leaders and associates. Managed payroll and store spending. Analyzed P&L statements to ensure building profitability.
Planned and executed visual directives. Analyzed category and style performance through merchandise reports. Ensured visuals were impactful to drive maximum sales.
Consistent top performer in personal sales. Developed a strong personal client book and delivered appointment sales. Led a team of commission-earning associates. Served as Brand Training Ambassador for the district.
Gained experience in developing personal client book in a commission-earning environment. Consistently delivered sales and KPI goals. Learned how to lead associates in a luxury, high-volume environment.