Summary
Overview
Work History
Education
Skills
References
Timeline
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Brynlee Fuhrmann

Brynlee Fuhrmann

Phoenix,Az

Summary

Experienced senior from Grand Canyon University with a passion for connecting with others and building meaningful relationships. Coming from Parker, Colorado, I find joy in spending quality time with loved ones and cherished friends. When not immersed in professional pursuits or school, I enjoy the great outdoors doing hikes and exploring new shopping destinations.

Overview

1
1
year of professional experience

Work History

BEAUTY CONSULTANT

Palm Beach Tan
09.2024 - Current
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
  • Improved overall store cleanliness by maintaining an organized workspace throughout daily operations.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
  • Assisted customers in finding suitable products within budgets without compromising quality or personal preferences.
  • Worked closely with fellow consultants during peak hours to ensure all customers received prompt attention and assistance.

KEY HOLDER

American Threads
02.2024 - 08.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Increased store sales by creating visually appealing merchandise displays and product placements.

RETAIL ASSOCIATE

Vineyard Vines
09.2023 - 02.2024
  • Pack online orders
  • Answer questions for customers
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

LIFEGUARD MANAGER

Front Range Recreation
05.2023 - 09.2023
  • Streamlined facility operations by establishing clear communication channels between staff members.
  • Promoted a positive work environment, resulting in higher employee satisfaction and retention rates.
  • Enhanced swimmer safety by implementing comprehensive training programs for lifeguards.
  • Monitored pool area for violations and potential hazardous situations.
  • Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
  • Boosted customer satisfaction through timely resolution of complaints and proactive improvements to facility conditions.
  • Tested and maintained water quality with periodic sampling.
  • Led staff meetings to discuss updates on policies, best practices, and ongoing training opportunities for lifeguards.
  • Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
  • Scheduled 10 lifeguards to provide adequate coverage of pool areas during operating hours.

Education

BACHELOR OF SCIENCE - Healthcare Administration

Grand Canyon University
04.2025

HIGH SCHOOL DIPLOMA -

Legend High School
05.2021

Skills

  • Retail experience
  • Client Relationship Building
  • Customer Service
  • Beauty trends understanding
  • Detail-orientated
  • Relationship Building
  • Personalized recommendations
  • Promotions and discounts
  • Upselling strategies
  • Products knowledge
  • Networking and partnerships

References

  • Brandi Petrouskas, Store Manager- American Threads, 708-929-8948
  • Val Vaugher, Front Range Recreation, 303-803-5380

Timeline

BEAUTY CONSULTANT

Palm Beach Tan
09.2024 - Current

KEY HOLDER

American Threads
02.2024 - 08.2024

RETAIL ASSOCIATE

Vineyard Vines
09.2023 - 02.2024

LIFEGUARD MANAGER

Front Range Recreation
05.2023 - 09.2023

HIGH SCHOOL DIPLOMA -

Legend High School

BACHELOR OF SCIENCE - Healthcare Administration

Grand Canyon University
Brynlee Fuhrmann