Brynn Bagnarelli
Philadelphia
Summary
Dynamic professional with a proven track record in event planning and exceptional customer service, notably at Texas Roadhouse. Excelled in roles requiring strong work ethic and effective multitasking, achieving significant improvements in guest engagement and operational efficiency. Skilled in budget management and guest service, adept at fostering positive experiences and driving organizational success.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
02.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Xfinity Live!
08.2024 - 01.2025
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Vice President of Academic Affairs
Delta Phi Epsilon Sorority
10.2023 - 11.2024
- Coordinated and supervised academic advising activities.
- Managed the GPAs of every member of the chapter and provided them with academic support.
- Responsible for coordinating and planning all special events of the chapter and communicating with outside venues.
- Managed and signed all contracts between the chapter and the venues for specific event.
- Planned and organized events with other organizations on campus.
- Managed budgetary responsibilities efficiently, allocating resources strategically to maximize institutional growth and success.
- Supervised specific chair positions that branched from the role of VP of Academic Affairs.
HR Assistant
Horsham Center for Jewish Life
05.2022 - 08.2022
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
Education
Bachelor of Arts - General Studies of Education And Human Development
Temple University
Philadelphia, PA05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Event planning
- Budget management
- Travel research
- Effective multitasking
Timeline
Hostess
Xfinity Live!
08.2024 - 01.2025
Vice President of Academic Affairs
Delta Phi Epsilon Sorority
10.2023 - 11.2024
HR Assistant
Horsham Center for Jewish Life
05.2022 - 08.2022
Server
Texas Roadhouse
02.2020 - Current
Bachelor of Arts - General Studies of Education And Human Development
Temple University
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