Brynn Busse
Marshall
Summary
Energetic Sports Management student with experience running basketball camps, assisting in fitness center operations, and supporting youth athletic programs. Adept at coordinating events, supervising participants, and delivering high-quality experiences. Passionate about applying organizational and leadership skills used in all my past job opportunities to support sports programs and other operations.
Overview
7
7
years of professional experience
Work History
Server
Black Frost Distilling
04.2025 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Implemented efficient workflow strategies to enhance service speed during peak hours.
- Assisted in inventory management by tracking stock levels.
- Managed multiple tables simultaneously while maintaining a positive dining experience for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep the restaurant compliant with regulations.
- Checked guests' identification before serving alcoholic beverages.
Basketball Camp Director
GFW Schools
05.2024 - Current
- Developed and implemented comprehensive basketball training programs for diverse skill levels.
- Led daily operations, ensuring efficient scheduling and resource allocation for camp activities.
- Oversaw safety protocols, ensuring compliance with regulations and maintaining a secure environment for participants.
- Analyzed participant feedback to improve program quality and increase overall satisfaction rates.
- Collaborated with local schools and community organizations to promote the Basketball Camp, resulting in increased enrollment each year.
- Designed custom workout routines tailored to individual player needs, accelerating skill improvement in targeted areas.
- Established strong relationships with parents through open lines of communication regarding camper progress.
- Organized special events such as tournaments, enhancing overall camper satisfaction with the program.
- Provided mentorship to young athletes both on and off the court, instilling values like teamwork, discipline, and accountability.
- Successfully managed camp budget and resources to ensure a positive experience for all participants without exceeding financial constraints.
Front Desk Associate
SMSU Fitness Center
01.2024 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Delivered exceptional customer service, addressing inquiries and resolving issues about the gym.
- Organized the front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained cleanliness and organization of the front desk area.
- Maintained the cleanliness and organization of gym facilities to enhance member experience.
- Monitored equipment functionality, reporting issues for timely repairs and maintenance.
School Aged Personal Trainer Assistant
Champion Fitness
06.2024 - 08.2025
- Conducted fitness assessments to evaluate client progress and adjust training plans accordingly.
- Educated clients on proper exercise techniques, reducing the risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with a positive and friendly approach.
- Led group training sessions, fostering a motivating environment for participants.
- Educated clients on nutrition and wellness strategies to complement fitness regimens.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Demonstrated proper technique for exercises to avoid injuries.
- Maintained high standards of safety and cleanliness in training areas, minimizing risk of injury and promoting a healthy workout environment.
Waitress
The Country Drive In
05.2019 - 08.2024
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Managed order accuracy and timely delivery, improving overall dining experience.
- Collaborated with kitchen staff to streamline communication and enhance order processing efficiency.
- Trained new team members on menu knowledge and service standards, fostering teamwork and consistency.
- Oversaw daily operations during peak hours, optimizing workflow and maintaining high service quality.
- Resolved customer complaints promptly, reinforcing positive relationships and encouraging repeat business.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Childcare Worker
T-Bird Club
05.2022 - 09.2022
- Supervised daily activities, ensuring a safe and engaging environment for children.
- Developed and implemented age-appropriate learning programs, enhancing cognitive and social skills.
- Collaborated with parents to address individual children's needs and foster open communication.
- Trained new staff on childcare protocols, promoting best practices and efficient workflow.
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spread of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic, and educational activities while maintaining a safe and orderly group.
- Assisted in potty training and other daily hygiene activities to support child development.
- Encouraged children's emotional and social development.
Education
Bachelor of Science - Sports Management
Southwest Minnesota State University
Marshall, MN 05-2027
Skills
- Strong work ethic
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Dependable and reliable
- Multitasking and organization
- Adaptability and flexibility
- Social media posting
- Event planning assistance
- Positive attitude
- Problem-solving abilities
Timeline
Server
Black Frost Distilling
04.2025 - Current
School Aged Personal Trainer Assistant
Champion Fitness
06.2024 - 08.2025
Basketball Camp Director
GFW Schools
05.2024 - Current
Front Desk Associate
SMSU Fitness Center
01.2024 - Current
Childcare Worker
T-Bird Club
05.2022 - 09.2022
Waitress
The Country Drive In
05.2019 - 08.2024
Bachelor of Science - Sports Management
Southwest Minnesota State University