Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brynn Harris

Hickory,North Carolina

Summary

Motivated Peer Support Specialist dedicated to helping people in challenging situations and achieving recovery success. Energetic and friendly with strong relationship-building skills. Trained in Forensic Peer Support. I am engaging and outgoing with strong interpersonal communication skills. Extremely passionate in helping others change their lives in a positive manner.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supervisor

Premium Fabricators
Conover, North Carolina
01.2021 - Current
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Directed and supervised team of 15 employees in daily operations.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Implemented new operational procedures, increasing efficiency.

Administrative Assistant

Carolinas Digestive Diseases Center
Gastonia, North Carolina
06.2015 - 11.2017
  • Scheduled appointments between clients and customers and internal staff members.
  • Processed invoices for payment using accounting software applications.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Greeted visitors and provided general information about the company.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Developed and maintained filing systems for confidential documents and records.

Education

Associates in Arts

Catawba Valley Community College
Hickory, NC
05-2025

High School Diploma -

Kings Mountain High School
Kings Mountain, NC
06-2000

Skills

  • Relationship-building skills
  • Recovery assistance and Support
  • Boundary Setting
  • Peer Support Ethics
  • Mental Health Advocacy
  • Active Listening
  • Interpersonal Communication
  • Conflict Resolution
  • Coaching and Mentoring
  • Appointment Scheduling
  • Medical Office Experience
  • Patient Advocacy
  • First Aid and CPR
  • Skilled Manager

Certification

  • North Carolina Peer Support Specialist NCPSS
  • Forensic Peer Support
  • Med Tech
  • First Aid and CPR

Timeline

Supervisor

Premium Fabricators
01.2021 - Current

Administrative Assistant

Carolinas Digestive Diseases Center
06.2015 - 11.2017

Associates in Arts

Catawba Valley Community College

High School Diploma -

Kings Mountain High School

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Brynn Harris