Brynn Hegg

• Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
• Gave animals proper attention to promote secure environment in owner's absence.
• Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
• Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Followed pet care instructions for dietary needs and medication regimens.

Worked during the Iowa State Fair at the Sky Glide from 2021-2023. Promoted to foreman in 2023.

• Actively sought feedback from supervisors and peers on performance, using constructive criticism as an opportunity for growth and development within the role.
• Managed the safety of passengers getting on and off the ride
• Provided general information about the ride, the fairgrounds and other directional assistance
• Provided assistance during emergency situations, following established protocols to minimize risk and ensure safety for all team members involved.

• Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
• Connected and engaged with customers to understand styling needs.
• Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
• Acknowledged, interacted and built relationships with clients to stimulate loyalty.
• Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
• Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
• Supported sales floor, cash wrap and back of house to catalyze daily operations.
• Fostered inclusive environment to make customers feel welcomed.