Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brynn Homstad

Phoenix,AZ

Summary

Passionate, thoughtful and empathetic Employee Relations Leader with 15 years of HR experience. Proud of building strong partnerships across business functions, growing people and growing teams.

Overview

14
14
years of professional experience

Work History

HR Operations Manager

Carvana
Tempe, AZ
11.2019 - Current
  • Lead the central Employee Relations function for all lines of business including Market Operations, Tech and Corporate, Customer Care and Inspection Centers.
  • Lead a growing team of seven to ten Employee Relations employees including Coordinator, Specialists, HR Generalists and Sr HR Generalists.
  • Manage and help conduct high volume of complex investigations to be timely, thorough and thoughtful.
  • Provide recommendations of outcomes based on investigation findings.
  • Lead with transparent communication and care.
  • Provide feedback, guidance and training to leaders.
  • Strive to drive consistent and fair practices across the organization.
  • Understanding and implementation of company policies and laws.
  • Report trends month over month for each line of business across the organization to executive level leadership.
  • Review and approve termination requests and provide direction for proper performance management.
  • Serve as ER subject matter experts to HR partners in the field.
  • Co-facilitate investigation training in partnership with Legal team.
  • Strong partnerships with key stakeholders including but not limited to in-house legal team, HRIS and Talent Development team.
  • Consistently demonstrate strong people leadership skills obtaining highest consistent employee review ratings in quarterly employee survey and zero negative attrition.
  • Create SOPs and continuously look for ways to streamline processes in a fast growing, fast pace environment.
  • Management of integrity line system for investigations.

Sr HR Business Partner

Ring/Amazon
08.2017 - 11.2019
  • Partner to the Customer Support (CS) leadership team on all HR matters.
  • Handle high volume of complex Employee Relations issues.
  • Lead HRBPs in development and job functions.
  • Coach and develop business leaders.
  • Lead talent review process for CS org, monitor development and URA.
  • Provide FMLA, ADA and Accommodations guidance and tracking.
  • Provide guidance on progressive discipline for performance management – creation of Corrective Action matrix to ensure consistency across org.
  • Policy creation, training, interpretation.
  • Partner in creation of career pathing program.
  • Assist in acquisition and integration process – culture steward, onboarding, training.
  • Review and approve separation requests.
  • Conduct exit interviews.
  • Identify business trends and proactively seek solutions.

HR Partner

BASIS.ed
05.2016 - 08.2017
  • Provide support on HR matters for domestic charter schools and Corporate office.
  • Point of contact for any and all general HR related inquiries.
  • Handle Employee Relations issues for schools.
  • Prepare and administer Corrective Actions, Terminations, Exit Interviews, Investigations.
  • Present annual Open Enrollment information at the schools.
  • Prepare and present trainings for Heads of School and Heads of Operations on HR related topics.
  • Coordinate and manage Leave of absences in close partnership with the Benefits Administrator.
  • Conduct mid-year talent reviews with Head of School and Head of Operations for school staff.
  • Administer audits related to bonuses and HRIS system information in close partnership with HR Coordinators.
  • Provide guidance and coaching to school leaders on performance management.
  • Submit worker’s compensation claims.
  • Serve as the liaison between the Charter School VP and the school.
  • Create job descriptions.

Employee Relations Specialist

GoDaddy, LLC
12.2013 - 05.2016
  • Responsible for handling ER and general HR matters at a site with over 1400 employees in a very fast paced environment.
  • Proactively partner and integrate with the business to ensure consistency of HR policies, processes and initiatives.
  • Cultural steward – promote and live company core values.
  • Coach management on various performance management and development discussions.
  • Prepare and administer Corrective Actions, Performance Improvement/Development plans, Demotions, Separation/Severance Agreements and Terminations.
  • Advise Leadership on proper documentation.
  • Respond to employee complaints and concerns.
  • Create, update and administer HR 101 training to the Business (Identify training needs).
  • Conduct investigations.
  • Recommend policy changes to ensure meets the needs of the business.
  • FMLA, ADA and Accommodation process.
  • Site point of contact for any and all general HR inquiries.
  • Identify trends in report to the business.
  • Additional projects (Manage TRP Program, ER ticket system improvements).
  • HR Leadership Development.

Leadership Development

GoDaddy
01.2012 - 01.2013
  • Selected by the Chief HR Officer for one of two positions to participate in the HR Fast Track program offering a professional development based rotation for each HR discipline.
  • First rotation: Co-lead international expansion and domestic acquisition program.
  • Creation and maintenance of all due diligence checklists.
  • Co-drafted employee handbook for an international location.
  • On-boarding of international workforce.
  • Managed tracking for expats, company business travelers and foreign national employees.
  • Researched and analyzed company practices vs Country/state practice and made recommendations to the business based on the comparison findings.
  • Responsible for creating and distributing company-wide employee communications utilizing branded email marketing tool.
  • Assist with company event planning and corporate social responsibility programs.
  • Second rotation: Compensation and Benefits.
  • Salary Market Adjustments (research and analyze peer and market data, review business justification, track, participate in Comp Committee meetings to approve or deny requests, communicate results to managers).
  • Job Descriptions.
  • Manage Trip Reduction Program.
  • Special Projects (Launch Employee Apparel Program, establish best practices for internal job descriptions and propose changes).
  • Handled the on-boarding of Executive/high level employees.
  • Respond to Compensation and Benefit related employee questions.
  • Conduct Benefit training for newly hired employees.

Recruiting Coordinator

GoDaddy
01.2011 - 01.2012
  • Followed established processes for recruitment, interviewing, selection, and hiring of both exempt and non-exempt positions.
  • Utilized extensive knowledge of multiple recruiting sources with ongoing review and revision of new alternative sourcing venues including our highly successful employee referral program.
  • Designed and implemented high volume sourcing initiatives, including preparation of special events and functions while soliciting support from operations team as needed.
  • Enforced behavioral based interviewing and selection methodology.
  • Screened, interviewed, and referred qualified applicants to appropriate department management for follow-up interview.
  • Coordinated and participated in career fairs and other community events as needed.
  • Regularly communicated with the site stakeholders on updates and recruiting status details.
  • Responsible for ensuring compliance in all corporate recruitment programs and processes, including adhering to EEO and OFCCP guidelines.
  • Administered reference checks and pre-employment mental alertness test.
  • Document hire and sourcing data by source for assigned site(s) and share new, innovative sourcing successes, creativity and involvement, best practices and monthly recruiting performance.
  • Facilitated new employee orientation for exempt new hires from supervisor to executive level.

Senior HR Administrator

GoDaddy
01.2009 - 01.2011
  • First point of contact for employee relations issues and confidential inquiries for all exempt and non-exempt employees.
  • Managed HRIS email system to resolve employee inquiries, while escalating issues to other teams when necessary.
  • Personnel change forms – personal information and benefits changes, organizational and compensation changes.
  • Worker compensation reporting.
  • New hire paperwork entry.
  • MBO input and maintenance.
  • EEO1 reporting.
  • Managed company tuition reimbursement program.
  • Prepared quarterly data for off cycle merit increase and market adjustments.
  • Implementation and delivery of first day of new hire orientation.
  • Assist with weekly, monthly, and ad-hoc reporting functions.
  • Assisted in employee off-boarding as needed.

Staffing Coordinator

Western Refining
01.2007 - 01.2009
  • Full cycle recruiting.
  • Sourced candidates.
  • Created job descriptions and postings.
  • Conducted HR interviews.
  • Counseled hiring managers.
  • Created offer letters and extended offers.
  • Assisted with SOX compliance.
  • Created and managed internal applicant tracking system.
  • Developed processes and procedures.
  • Trained other recruiters nationally.
  • Oriented new employees and administered paperwork.

Education

Bachelor of Arts -

Arizona State University

Skills

  • Strong People Leadership Skills
  • High level of integrity and knowledge of Employee Relations practices
  • Verbal and Written Communication
  • Ability to successfully manage and mediate conflict
  • Empathetic

Timeline

HR Operations Manager

Carvana
11.2019 - Current

Sr HR Business Partner

Ring/Amazon
08.2017 - 11.2019

HR Partner

BASIS.ed
05.2016 - 08.2017

Employee Relations Specialist

GoDaddy, LLC
12.2013 - 05.2016

Leadership Development

GoDaddy
01.2012 - 01.2013

Recruiting Coordinator

GoDaddy
01.2011 - 01.2012

Senior HR Administrator

GoDaddy
01.2009 - 01.2011

Staffing Coordinator

Western Refining
01.2007 - 01.2009

Bachelor of Arts -

Arizona State University

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Brynn Homstad