Brynn Luebke

Mental Health Administrative Support Internship January 2023-Present
Intern under Brooke Briscoe, LMFT-Mental and Behavioral Health Manager at Children’s
WI and Faculty Staff at Aurora Family Therapy Training Institute.
 Maintain confidentiality of information regarding patients and patient related concerns.
 Data entry and collection for local funders and school districts.
 Prepare and distribute mental health information to patients, families and schools.
 Design and distribute event fliers, social media posts, and mental health newsletters for
schools, patients and families.
 Promote opportunities offered by local colleges, organizations, and businesses to patients
and families.
 Assist with assembling patient mental health treatment plans for signature collection.
 Effectively communicate with manager, staff, patients and families.
 Collaborate and team with therapists as needed to assist with documents needed for
patients and families.
 Assemble PowerPoint presentations under direction of faculty.
 Performs other administrative duties as assigned.

• Offered training on personal hygiene and grooming skills.
• Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
• Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
• Helped clients to identify challenges and set goals.
• Initiated and maintained positive relationship with families/guardians as well as adolescence.
• Observed and maintained rules of confidentiality for protection of client both within the center and community.

• Continually sought methods for improving daily operations, communications with students and families, recordkeeping, and data entry for increased efficiency.
• Built and maintained excellent family relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Assisted over 65 coworkers and staff members with special tasks on daily basis.
• Executed record filing system to improve document organization and management for over 510 students.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Processed student registrations and withdrawals.
• Documented attendance, grades and test scores to update permanent records.
• Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
• Worked with school social worker, instructional facilitator and nurse to coordinate support for students and families.