Brynn McPherson
Clarksville,TN
Summary
Compassionate and detail-oriented professional with experience as a Funeral Director Intern at Mcreynolds-nave & Larson Funeral Home. Skilled in mortuary operations and effective communication, I excelled in enhancing client satisfaction and managing diverse cultural practices, ensuring dignified services while adhering to industry regulations. Proven ability to multitask and solve problems in high-pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Funeral Director Intern
Mcreynolds-nave & Larson Funeral Home
12.2023 - Current
- Gained valuable insights into diverse cultural practices surrounding death rituals, allowing for tailored approaches when assisting families from various backgrounds.
- Aided in preparing bodies for viewing or cremation following strict safety protocols for embalming procedures as required by law.
- Enhanced client satisfaction by providing compassionate and empathetic support during funeral planning processes.
- Demonstrated excellent time management skills while balancing multiple responsibilities within a fast-paced environment under supervision from an experienced Funeral Director.
- Managed the preparation and transportation of deceased individuals with care, dignity, and respect for cultural customs.
- Ensured adherence to federal, state, and local regulations by staying up-to-date on industry laws and guidelines.
- Supported the Funeral Director in conducting meaningful memorial services that honored the lives of deceased individuals.
Hospitality Manager
Timberline Lodge Inc
01.2020 - 10.2023
- Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.
- Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.
- Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
- Ensured compliance with industry standards and regulations through regular audits and inspections.
- Enhanced guest satisfaction by promptly addressing concerns and implementing effective solutions.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
Secretary
Apex Surveying & Mapping
01.2017 - 08.2019
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Education
Business
Weatherford College
Weatherford, TX05-2023
Skills
- Sales and marketing
- Interpersonal relations
- Budgeting and financial management
- Customer education
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Team collaboration
- Effective communication
- OSHA standards
- Mortuary operations
Affiliations
- American Society of Safety Professionals
- Rotary International
Certification
- Certified Crematory Operator (CCO) License - to be obtained Fall of 2026
- Funeral Director Certificate License - to be obtained Fall of 2026
Timeline
Funeral Director Intern
Mcreynolds-nave & Larson Funeral Home
12.2023 - Current
Hospitality Manager
Timberline Lodge Inc
01.2020 - 10.2023
Secretary
Apex Surveying & Mapping
01.2017 - 08.2019
Business
Weatherford College
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