Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brynn Ripsky

Summary

Dynamic and results-driven professional with a strong background in hospitality, exemplified during my tenure at Craft'd. Proven expertise in outstanding customer support and cash management, consistently enhancing guest experiences and fostering loyalty. Adept at training staff and optimizing service efficiency, ensuring a polished and welcoming environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Craft'd
07.2024 - Current
  • Assisted customers with menu selection, enhancing dining experience through knowledgeable recommendations.
  • Delivered food and beverages promptly, ensuring satisfaction and adherence to service standards.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely service.
  • Maintained cleanliness and organization of dining area, contributing to a welcoming environment.
  • Managed payment transactions efficiently, reducing wait times for guests at checkout.
  • Responded to customer inquiries and concerns, fostering positive relationships and repeat business.
  • Adapted quickly to changing priorities during peak hours, demonstrating flexibility in fast-paced environment.
  • Trained new staff on service protocols and restaurant operations, promoting team cohesion and efficiency.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Cashier

Kohls Department Store
10.2023 - 02.2024
  • Collaborated with team members to optimize workflow during peak hours for improved service speed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Culver's Restaurant
06.2023 - 10.2023
  • Processed customer transactions efficiently and accurately using point-of-sale system.
  • Maintained clean and organized workstation to enhance operational efficiency.
  • Assisted customers with menu selections, providing detailed product information and recommendations.
  • Handled cash, credit, and debit transactions while ensuring adherence to company policies.
  • Trained new team members on cashier procedures and customer service standards.
  • Resolved customer inquiries and concerns promptly to ensure satisfaction and loyalty.
  • Monitored inventory levels at the register, alerting management of shortages or discrepancies.

Education

Sandwich Community High School
Sandwich, IL

Skills

  • Dedicated work ethic
  • Outstanding customer support
  • Cash management
  • Visitor engagement
  • Polished professional image
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Service prioritization
  • Team collaboration
  • Sales expertise
  • Performance improvement
  • Bill computation

Certification

  • Allergens Certification
  • Food handlers Certification
  • CPR Certification
  • Stop the bleed Certification


Timeline

Server

Craft'd
07.2024 - Current

Cashier

Kohls Department Store
10.2023 - 02.2024

Cashier

Culver's Restaurant
06.2023 - 10.2023

Sandwich Community High School

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Brynn Ripsky