Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brynn Willeford

Las Vegas

Summary

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.


Overview

41
41
years of professional experience

Work History

General Education Teacher

CCSD
08.2023 - 05.2024
  • Used positive reinforcement and provided clear feedback to help students succeed.
  • Maintained current knowledge of instructional techniques and available resources.
  • Conducted skills assessments to uncover performance gaps.
  • Enhanced student comprehension by implementing diverse teaching methods tailored to individual learning styles.
  • Increased parent involvement in the educational process by maintaining open lines of communication and offering resources for home support.

Certified Temporary Tutor

CCSD
11.2022 - 05.2023
  • Supported students with helpful study habits and exam strategies.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
  • Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
  • Improved literacy rates among students through innovative reading and comprehension strategies.

2nd Grade General Education Teacher

CCSD
08.1991 - 05.2021
  • Improved classroom management and maintained a positive learning environment through clear communication of expectations and consequences.
  • Provided clear, informative and engaging classroom instruction.
  • Continually sought professional development opportunities to stay current in educational trends and research, ensuring delivery of high-quality instruction for all students.
  • Implemented effective differentiation strategies within lessons, meeting the needs of all learners while challenging them appropriately.
  • Contributed to school-wide initiatives aimed at improving overall academic achievement and supporting student success beyond the classroom setting.

Retail Sales Associate

Dillard's
06.1987 - 08.1989
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases and locate items.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Customer Service Representative

Target
09.1984 - 11.1986
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.

Retail Cashier

Gemco
05.1983 - 06.1984
  • Helped customers complete purchases locate items
  • Maintained a clean and organized workspace and promoted a positive shopping experience for customers.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.

Education

Valley High School
Las Vegas, NV

Bachelor of Science - Elementary Education

UNLV
Las Vegas, NV

Master of Science - Elementary Education

Grand Canyon University
Phoenix, AZ

Skills

  • Peer collaboration
  • Classroom management
  • Parent-teacher communication
  • Relationship building
  • Multitasking strength
  • Oral communication
  • Organizational skills
  • Online instruction

Timeline

General Education Teacher

CCSD
08.2023 - 05.2024

Certified Temporary Tutor

CCSD
11.2022 - 05.2023

2nd Grade General Education Teacher

CCSD
08.1991 - 05.2021

Retail Sales Associate

Dillard's
06.1987 - 08.1989

Customer Service Representative

Target
09.1984 - 11.1986

Retail Cashier

Gemco
05.1983 - 06.1984

Valley High School

Bachelor of Science - Elementary Education

UNLV

Master of Science - Elementary Education

Grand Canyon University

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