Brynna Unfried
Glendale Heights,IL
Summary
Motivated team member committed to contributing to store success and experienced in providing high-quality production work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Meat Department Team Member
Whole Foods Market
04.2023 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Store Support / Customer Support Team Trainer
Whole Foods Market
05.2021 - 04.2023
- Enhanced team productivity by implementing effective training programs and monitoring progress.
- Developed comprehensive training materials for new hires, ensuring a smooth onboarding process.
- Reduced employee turnover rate by providing consistent support and feedback to team members.
- Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
Customer Support Team Member
Whole Foods Market
08.2020 - 05.2021
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Prepared Foods Team Member
Whole Foods Market
05.2015 - 08.2020
- Food Preparation and Cooking, Customer service & satisfaction, Record keeping for Department including Food Safety Records
Sales Associate
Gordon Food Service
01.2013 - 01.2015
- Customer service & satisfaction, Customer check-out and bagging, General store assistance
Front End Cashier
Dominick’s Finer Foods
01.2011 - 01.2013
- Customer service & satisfaction, Customer check-out, General store assistance
Education
Some College (No Degree) - Education
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Willowbrook High School
Villa Park, IL06.2008
Skills
- Proficient at Multi-Tasking
- Good communication with other staff and customers
- Customer Service
- Workplace Safety
- Teamwork and Collaboration
- Cleaning
Timeline
Meat Department Team Member
Whole Foods Market
04.2023 - Current
Store Support / Customer Support Team Trainer
Whole Foods Market
05.2021 - 04.2023
Customer Support Team Member
Whole Foods Market
08.2020 - 05.2021
Prepared Foods Team Member
Whole Foods Market
05.2015 - 08.2020
Sales Associate
Gordon Food Service
01.2013 - 01.2015
Front End Cashier
Dominick’s Finer Foods
01.2011 - 01.2013
Some College (No Degree) - Education
College of DuPage
High School Diploma -
Willowbrook High School
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