Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Waitress
Brynne Clark

Brynne Clark

Waitress
ORLANDO,FL

Summary

Experienced Server with over 12 years offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and maintaining a clean and well prepared restaurant ready for service.Extensive knowledge and superior work ethic.

Overview

12
12
years of professional experience
2
2

Certifications (safe food handlers/alcohol sellers)

Work History

Waitress

La Perla Tapatia
Eustis , FL
08.2022 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.

Restaurant Waitress

Olympia Restaurant
ORLANDO, FL
07.2010 - 05.2022
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Operated cake POS systems to cash out customer checks and complete order transactions.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales

Education

Valencia College
Orlando, FL
05.2012

Skills

  • Dining Room Cleaning and Upkeep
  • Conflict and Complaint Resolution
  • PPE Guideline Compliance
  • Specials Promotion and Upselling
  • Special Requests and Substitutions
  • Order Accuracy and Delivery
  • Menu Memorization and Presentation
  • Customer Service and Rapport
  • Team Player
  • Transactions and Cash Handling
  • High-Volume Dining
  • Beverage Preparation
  • Billing and Payment Processing
  • Table Monitoring and Turnover

Certification

Food handlers certification


Alcohal service and sales certificate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

One’s own thought is one’s world. What a person thinks is what he becomes.
Maitri Upanishads

Timeline

Waitress

La Perla Tapatia
08.2022 - Current

Restaurant Waitress

Olympia Restaurant
07.2010 - 05.2022

Valencia College

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Brynne ClarkWaitress