Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Achievements
Community Service
Timeline
Generic

Brynne Darden

Chicago,IL

Summary

Dedicated and determined professional with a strong foundation in customer service, technical support, and communication. Eager to build on existing skills while expanding leadership capabilities. Committed to continuous learning to contribute to the success of the team and company. Seeking opportunities to leverage problem-solving skills and enhance customer satisfaction in a technical support role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Academic Tutor & Instructional Mentor

Self-Employed
10.2018 - Current
  • Provided personalized tutoring sessions weekly, enhancing students' understanding in material while fostering clear communication and strong relationships

Front of House Team Member

Chick-fil-A
05.2021 - 05.2024
  • Efficiently managed customer orders both at the register and outdoor IPOS, consistently delivering high-quality service and minimizing wait times to enhance overall customer satisfaction
  • Demonstrated strong leadership and teamwork by proactively restocking items, preparing beverages, and ensuring smooth operation in a fast-paced environment

Sales Manager

Vector Marketing
12.2020 - 08.2021
  • Led a team of 6+ sales representatives, driving significant revenue growth through effective sales strategies and direct marking techniques
  • Recruited top-performing sales talent via social media, enhancing team performance and expanding market reach
  • Resolved customer-related issues, building long-lasting client relationships and boosting satisfaction through exceptional service and follow-ups

Education

Bachelor of Science - Biology (Cellular & Molecular)

Hampton University
Hampton, VA
05.2024

High School Diploma -

Woodrow Wilson High School
Dallas, TX
05.2020

Skills

  • All Microsoft Applications- Advanced
  • Facebook & Instagram- Advanced
  • Experienced in Problem-Solving
  • Remote Desktop Management
  • Software Installation
  • Network Connectivity

Certification

  • Digital & Social Media Marketing (in progress)
  • Peer Health Educators through the National Association of Student Personnel Administration (NASPA), Fall 2023

Leadership Experience

  • Co-Founder, BLACK BLEADS Spring 2023 present
  • Supplemental Instruction (SI) Leader, Hampton University Fall 2021 May 2024
  • President, Beta Kappa Chi National Scientific Honors Society, Hampton University Fall 2023 May 2024
  • Miss Peer Health Educator, Peer Health Educator, Hampton University Fall 2023 May 2024
  • Research Coordinator, Fennell Lab, Hampton University Fall 2023 December 2023
  • Research Coordinator, White and Nziko Lab, Hampton University Fall 2022 Spring 2023

Achievements

  • Teach For America Fellowship, Summer 2024
  • Hampton University Merit Scholarship Recipient, Fall 2020 - Spring 2024
  • Chick-Fil-A Remarkable Futures Scholarship, Spring 2024
  • Achievement & Service: The Honors Way for Beta Kappa Chi, Spring 2024
  • Thurgood Marshall College Fund(TMCF) and The Sallie Mae Fund Scholarship, Fall 2023
  • Fort Worth Dallas Chums Inc Scholarship Recipient, Spring 2022

Community Service

  • BLACK BLEADS (Co-Founder), 2023 - present
  • Feeding My Starving Children, 2018- present
  • Venus Cares Inc, 2021 - 2022
  • Hampton University COVID-19 Campus Testing, 2021 - 2022
  • The GEMS Camp (100 hours), 2020

Timeline

Front of House Team Member

Chick-fil-A
05.2021 - 05.2024

Sales Manager

Vector Marketing
12.2020 - 08.2021

Academic Tutor & Instructional Mentor

Self-Employed
10.2018 - Current

Bachelor of Science - Biology (Cellular & Molecular)

Hampton University

High School Diploma -

Woodrow Wilson High School

Similar Profiles

CREATE PROFILE
Brynne Darden