BRYNNE FREEDMAN
Sykesville,MD
Summary
Dynamic Team Lead at Bscene Events & Promotions with a proven track record in client communication and event coordination. Expertly mentored staff, enhancing performance and ensuring project success. Skilled in task delegation and sales strategy, driving team efficiency and client satisfaction. Passionate about creating memorable experiences through effective leadership. For the last year I was employed as a Rolex Advisor for The 1916 Company. As a team of three we each exceeded our goals monthly.
Overview
4
4
years of professional experience
Work History
Assistant Manager/Team Lead
BSCENE EVENTS & PROMOTIONS
03.2023 - Current
- Pre-event client contact and administrative duties.
- Supervised daily staff work, prioritizing tasks and maintaining quality standards.
- Mentored and coached team members, fostering skill development and enhancing performance.
- Delegated tasks based on project requirements and individual strengths, optimizing team productivity.
- Training new team members
- Excellent at solving unforeseen problems calmly and effectively.
- Lead Bartender / Lead Server / STARS & TIPS Certified
Rolex Advisor
THE 1916 COMPANY
10.2025 - 09.2026
- Received multiple 5-star reviews on the company website for customer experience/service.
- Implemented best practices in customer service, enhancing responsiveness to client inquiries.
- Upheld Rolex standards and reputation through consistent adherence to requirements and expectations.
- Updated and organized clientele profiles to reflect individual preferences and interests.
- Contributed fresh ideas in team meetings, fostering discussions on improving organizational processes.
Education
Mass Communications in Communications, Art & Design
Salisbury University
MDSkills
- Pleasant and Professional Demeanor
- Attention to detail
- Sales strategy
- Inventory Management
- Event coordination
- Team leadership
- Personalized customer service
- Excel, Salesforce, POS Systems
- Clientele prospecting
- Task management
- Client communication
Timeline
Rolex Advisor
THE 1916 COMPANY
10.2025 - 09.2026
Assistant Manager/Team Lead
BSCENE EVENTS & PROMOTIONS
03.2023 - Current
Mass Communications in Communications, Art & Design
Salisbury University