Highly-regarded Tour Manager manages budgets, expenses and reporting to successfully advance and cover tour engagements. Collaborates with top artists and content partners to produce and promote concerts at theaters, casinos and arenas throughout United States. Evidence of related artist experience, industry knowledge, powerful relationships and astute attention to detail.
Overview
17
17
years of professional experience
Work History
Tour Manager / Artist Development
Mac Rayne, LLC
09.2018 - Current
Negotiated contracts with vendors to secure favorable pricing and terms while maintaining excellent working relationships.
Trained new Tour Managers in company policies, procedures, and best practices to ensure consistently high-quality experiences for all clients.
Utilized social media platforms effectively for promotion and engagement with potential customers, increasing brand awareness within target markets.
Streamlined tour operations for increased efficiency through effective communication with suppliers and vendors.
Developed comprehensive budgets for each tour, ensuring financial goals were met without sacrificing quality or client experience.
Controlled overhead costs and logistical expenses to meet tour budget goals.
Partnered with marketing team, construction workers, and drivers to coordinate logistics.
Hired support workers, stagehands and tour talent.
Helped refine new talented clients' artistry skills and stage presence.
Utilized artist development relationships in areas such as production, vocal coaches, studio time, sound, lighting, marketing and distribution.
Maintained client security by eliminating their locations, travel times and routes from access to the public unless absolutely necessary.
Recording Artist
Universal Music Group
09.2013 - 09.2018
Developed unique stage presence and performance techniques, captivating fans and attracting new listeners.
Collaborated with producers to create high-quality recordings, resulting in increased album sales.
Successfully negotiated favorable contracts with record labels to secure advantageous terms for future projects.
Enhanced audience engagement by incorporating innovative audiovisual elements into live performances.
Expanded fan base through consistent social media interaction and promotion of upcoming projects.
Personal Banker
Chase Bank
10.2010 - 09.2012
Enhanced client retention with proactive follow-ups and timely resolution of account issues.
Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
Expanded customer base by consistently meeting referral goals through networking events and community outreach initiatives.
Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Boosted sales of bank products through effective cross-selling and up-selling techniques.
Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
North West Sales Representative
Xerox
09.2009 - 10.2010
Increased sales revenue by identifying and targeting high-potential accounts.
Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
Generated additional sales opportunities with upselling and cross-selling techniques.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Lead Dispatcher
Ross Island Sand & Gravel
03.2007 - 09.2009
Maintained accurate records of all dispatched vehicles, ensuring proper documentation and compliance with industry regulations.
Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
Implemented new dispatch software that streamlined processes, resulting in greater productivity across the team.
Delegated tasks among dispatch team members according to individual strengths, fostering a collaborative work environment that maximized productivity levels.
Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
Developed strong working relationships with external partners such as carriers and shipping companies to ensure efficient collaboration in the transportation process.
Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
Streamlined dispatch operations by implementing efficient routing and scheduling systems.
Handled incoming calls and emails from customers regarding issues with deliveries.
Oversaw and enforced compliance with all safety regulations and DOT regulations.
District Manager
Citi Group
11.2006 - 03.2008
Increased client satisfaction by providing tailored financial advice and investment recommendations.