Bryon Roland
Hamilton,MT
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/Operator
Hamilton Hometown Cleaning
08.2023 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
Employee
SS Staffing
08.2023 - Current
Crew Chief
ServPro Of Montrose/Teluride
02.2022 - 08.2023
- Organized crew on projects to maintain a safe and organized work environment according to company policies
- Water damage remediation
- Fire damage remediation
- Mold remediation
- Bio cleaning
- Carpet, textile, upholstery, tile cleaning
- IICRC certified for water damage
Cashier/Stocker
Natural Grocers
05.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
Employee Trainer
Maverik Adventure's First Stop
01.2021 - 06.2021
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Learned other teammates' work tasks to train as backup.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Monitored food temperatures and quality throughout shifts.
- Maintained composure and work quality while under stress.
Environmental Services
Bighorn Health
07.2020 - 12.2020
- janitorial services after hours cleaning offices and exam rooms
Maintenance & Janitorial
Renay James LLC
06.2019 - 06.2020
- Janitorial & maintenance services for residential and commercial buildings
Employee
Subway
08.2018 - 05.2019
Crew Trainer
McDonald's
08.2017 - 08.2018
Waiter, Dish Washer, Line Cook
Ranch House Grill
07.2017 - 08.2017
Front Desk Receptionist
Rodeway Inn
03.2017 - 06.2017
Dish Washer/Busser
The Edge Restaurant & Sports Bar
09.2016 - 03.2017
Employee
SS Staffing
01.2014 - 12.2016
Employee
Pat's Cleaner Windows
04.2012 - 09.2016
Education
GED -
Literacy Bitterroot
Hamilton, MT01.2016
Skills
- Customer Relations
- Business Administration
- Team Oversight
- Coaching and Mentoring
- Project Estimating
- Project Management
- Adaptable and Flexible
Certification
- Water Damage Restoration 70027422
Timeline
Owner/Operator
Hamilton Hometown Cleaning
08.2023 - Current
Employee
SS Staffing
08.2023 - Current
Crew Chief
ServPro Of Montrose/Teluride
02.2022 - 08.2023
Cashier/Stocker
Natural Grocers
05.2021 - 02.2022
Employee Trainer
Maverik Adventure's First Stop
01.2021 - 06.2021
Environmental Services
Bighorn Health
07.2020 - 12.2020
Maintenance & Janitorial
Renay James LLC
06.2019 - 06.2020
Employee
Subway
08.2018 - 05.2019
Crew Trainer
McDonald's
08.2017 - 08.2018
Waiter, Dish Washer, Line Cook
Ranch House Grill
07.2017 - 08.2017
Front Desk Receptionist
Rodeway Inn
03.2017 - 06.2017
Dish Washer/Busser
The Edge Restaurant & Sports Bar
09.2016 - 03.2017
Employee
SS Staffing
01.2014 - 12.2016
Employee
Pat's Cleaner Windows
04.2012 - 09.2016
GED -
Literacy Bitterroot