Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
22
22
years of professional experience
Work History
Sales Associate
Hoholik ACE Hardware
11.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Managed inventory to ensure product availability, contributing to uptick in sales.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Used in-store system to locate inventory and place special orders for customers.
UPS experience.
HVAC Technician
Hoholik Enterprises
11.2022 - 11.2023
Performed troubleshooting on HVAC systems to determine root cause of issues.
Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
Traveled to job sites for both scheduled and emergency appointments.
Store Manager
Northport Building Supply/ACE Hardware
11.2013 - 10.2022
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Supervised guests at front counter, answering questions regarding products.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Carpenter Supervisor
Boulder Construction
07.2007 - 11.2013
Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.
Coordinated movement of materials and equipment to job sites, verifying supply readiness prior to project start.
Maintained contact with lumber companies and hardware dealers for material pricing.
Observed all OSHA and corporate safety regulations and procedures to prevent mishaps and injuries on job sites.
Owner/Operator
Wells Organic Farm Management
01.2003 - 11.2013
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Used a wide variety of tractors, sprayers. mowers, hilos to harvest apples and cherries.
Education
No Degree - Manufacturing Management
Grand Rapids Community College
Grand Rapids, MI
01.1999
GED -
Forest Hills Central
Grand Rapids, MI
06.1981
Skills
Work well in a fast paced environment
Excellent people skills
Computer proficient
Goal orientated
Hands on management style
Dedicated Team Player
Timeline
Sales Associate
Hoholik ACE Hardware
11.2023 - Current
HVAC Technician
Hoholik Enterprises
11.2022 - 11.2023
Store Manager
Northport Building Supply/ACE Hardware
11.2013 - 10.2022
Carpenter Supervisor
Boulder Construction
07.2007 - 11.2013
Owner/Operator
Wells Organic Farm Management
01.2003 - 11.2013
No Degree - Manufacturing Management
Grand Rapids Community College
GED -
Forest Hills Central
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