
Dynamic, Analytical, and Motivated Certified Sterile Processing Technician with over 5 years of administrative and customer service experience in Los Angeles.
Formally educated on how to clean, decontaminate, inspect, assemble, package, and sterilize surgical instruments and medical equipment.
With knowledge of how to prepare instrument trays and surgical sets according to established standards and procedures.
• Manage tenant accounts.
• Assist new customers with completing Rental Agreements.
• Input rent reduction requests and manage rent disputes.
• Travel to multiple properties.
• Assess customer needs in regards to their spaces.
• Do daily unit inspections to confirm inventory and availability.
• Submit maintenance requests, and confirm maintenance requests are completed with vendors.
• Maintain a sanitary facility.
• Corresponded directly with company’s clients and vendors via phone
calls and emails.
• Answered inquiries for sterilization service.
• Used Google Suite and personal company programs to review, create, and share reports with higher management.
• Scanned paperwork, made copies, filed, and distributed documents.
• Managed customer purchase orders.
• Handled invoice disputes.
• Worked with the shipping department to maintain scheduled deliveries.
• Allocated incoming company mail.
• Assisted upper management with various tasks: organizing lunches, meetings, etc.
• Answered high volume calls from customers.
• Offered solutions to customer questions, complaints, and claims regarding their purchases through Helpdesk.
• Fulfilled online jewelry orders.
• Inspected and organized jewelry inventory.
• Filed inventory paperwork from the company's vendors.