Bryseida Macias
Odessa
Overview
4
4
years of professional experience
Work History
Parts Specialist
Oreilys
02.2025 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Tracked parts use and charged items to customer accounts for billing.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Team Member
Whataburger
01.2022 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Duncanville High School
Duncanville, TX05.2023
Skills
- Shipping and receiving
- Warehouse operations
- Returns processing
- Packaging and labeling
- Parts identification
- Customer service
- Ordering parts
- Invoice processing
- Problem-solving skills
- Cycle counting
- Sales training
Languages
Spanish
Professional Working
Timeline
Parts Specialist
Oreilys
02.2025 - Current
Team Member
Whataburger
01.2022 - 05.2022
Duncanville High School
Similar Profiles
Victor SanchezVictor Sanchez
Stocker-4 Months at OreilysStocker-4 Months at Oreilys
Jennifer SanchezJennifer Sanchez
Community Outreach at Creatively Changing LivesCommunity Outreach at Creatively Changing Lives
Enrique GarciaEnrique Garcia
Entrepreneur at Self-employeedEntrepreneur at Self-employeed
Joe RodriguezJoe Rodriguez
Operations Manager at Brenntag SouthwestOperations Manager at Brenntag Southwest
Fatima PalmaFatima Palma
Server at Opal's TableServer at Opal's Table