Summary
Overview
Work History
Education
Skills
Timeline
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Bryson Bauer

Summary

With a proven track record at Dburg Inc., I excel in client consultation and sanitation practices, enhancing customer satisfaction and operational efficiency. My mentorship and problem-solving abilities underscore a strong work ethic and exceptional customer service, positioning me as a dynamic asset to any team.

Overview

15
15
years of professional experience

Work History

Licensed Barber

Dburg Inc.
05.2022 - Current
  • Optimized productivity levels by consistently adhering to established timeframes set aside per appointment while never sacrificing quality of results delivered or client satisfaction.
  • Upheld high-quality service standards by adhering to state licensing guidelines and sanitation regulations at all times during daily operations within the salon environment.
  • Mentored junior barbers, sharing knowledge on best practices and techniques for various hair types and styles.
  • Managed inventory of products and tools, ensuring availability for all appointments and retail sales.

Licensed Barber

Noble Barbershop
05.2023 - 11.2023
  • Optimized productivity levels by consistently adhering to established timeframes set aside per appointment while never sacrificing quality of results delivered or client satisfaction.
  • Upheld high-quality service standards by adhering to state licensing guidelines and sanitation regulations at all times during daily operations within the salon environment.
  • Managed inventory of products and tools, ensuring availability for all appointments and retail sales.
  • Implemented time management strategies to optimize appointment scheduling and reduce client wait times.

Production Worker

Sticker Mule
06.2021 - 12.2021
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.

Restaurant Team Member

Red Lobster
09.2019 - 08.2020
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.

Customer Service Representative

Amsterdam Printing & Litho
08.2018 - 08.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Machine Operator

Fage USA Dairy
04.2017 - 08.2018
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Customer Service Representative

Airbnb
03.2016 - 08.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

CNA

Home Of The Good Shepherd
02.2015 - 01.2016
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

CNA

Fulton Center For Rehabilitation And Healthcare
01.2014 - 02.2015
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Grocery Team Member

Price Chopper
03.2012 - 01.2014
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
  • Retrieved items for customers and verified prices.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.

Warehouse Packer

Target Logistics
04.2010 - 02.2012
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Operated tape machines, scales and label printers to package items correctly.
  • Increased order accuracy by meticulously following picking lists and double-checking packed items.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Created shipping labels to complete daily order processing.

Education

Associate of Applied Science - Network Technology

Bryant & Stratton
Orchard Park, NY
04.2026

License - Barbering

Paul Mitchell The School Schenectady
Schenectady, NY
05.2022

Certified Nursing Assistant -

Fulton Montgomery Community College
Johnstown, NY
01.2014

High School Diploma -

Gloversville High School
Gloversville, NY
06.2008

Skills

  • Client consultation
  • Sanitation Practices
  • Appointment Scheduling
  • Problem-solving abilities
  • Business Networking
  • Critical Thinking
  • Workload balancing
  • Time Management
  • Strong Work Ethic
  • Exceptional customer service
  • Computer Proficiency

Timeline

Licensed Barber

Noble Barbershop
05.2023 - 11.2023

Licensed Barber

Dburg Inc.
05.2022 - Current

Production Worker

Sticker Mule
06.2021 - 12.2021

Restaurant Team Member

Red Lobster
09.2019 - 08.2020

Customer Service Representative

Amsterdam Printing & Litho
08.2018 - 08.2019

Machine Operator

Fage USA Dairy
04.2017 - 08.2018

Customer Service Representative

Airbnb
03.2016 - 08.2016

CNA

Home Of The Good Shepherd
02.2015 - 01.2016

CNA

Fulton Center For Rehabilitation And Healthcare
01.2014 - 02.2015

Grocery Team Member

Price Chopper
03.2012 - 01.2014

Warehouse Packer

Target Logistics
04.2010 - 02.2012

Associate of Applied Science - Network Technology

Bryant & Stratton

License - Barbering

Paul Mitchell The School Schenectady

Certified Nursing Assistant -

Fulton Montgomery Community College

High School Diploma -

Gloversville High School
Bryson Bauer