Dedicated Master Sergeant and Avionics Flight Chief responsible for daily work center operations and leading a team of 12 individuals. Proven expertise in advising Wing Leadership on key process changes with excellent interpersonal communication skills. Strong critical thinking ability to resolve unexpected shortfalls in the Unit Conversion process. Highly regarded and detail oriented Avionics Technician and Unit Self Assessment Program member who is skilled in identifying and implementing lasting remedies for inefficiencies in work center processes for upgrade, promotion and hiring boards.