Bryson Hammond
Highland
Summary
High-achieving Business Development Representative bringing expertise in product knowledge, sales and operations. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales Development Representative
Podium
09.2024 - 01.2025
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
Business Development Representative
Traco Packaging
01.2024 - 08.2024
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Detail oriented to provide customer satisfaction and trust through email communication and providing sample products.
- Collaborated with sales team to heighten expectations and increase company revenue.
- Used experience as warehouse specialist within the company to proactively provide customers with products best suited to their custom needs.
Delivery Driver / Warehouse Specialist
Traco Packaging
10.2023 - 01.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Followed oral, and written instructions from the customer on how to package and deliver product.
- Conducted weekly cycle counts to maintain accurate inventory records and identify discrepancies promptly.
- Resolved any inventory discrepancies by conducting thorough investigations and adjusting records accordingly.
- Proactively met company goals by efficiently providing each shop with accurate material for production.
- Performed data entry and completed proper paperwork.
Sales Development Representative
Loyal Solar
03.2023 - 10.2023
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used KPIs to identify and track sales trends and develop actionable insights.
- Educated customers by asking pre qualifying questions to generate sales-ready appointments.
Sales Development Representative
RecallMax
05.2022 - 03.2023
- 80-100 outbound sales calls daily for first call or follow-up.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Coordinated with the Senior Account Reps for demonstrations.
- Developed and maintained positive relationships with key decision-makers (Office Managers, Dentist, and Company Owner).
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Built and managed accurate sales pipeline to maintain high volume of activity.
Customer Service & Sales
1-800 Contacts
09.2021 - 05.2022
- 60+ inbound calls daily for sales & customer support.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Delivered superior customer service to retain existing customers and attract future customers.
- Increased revenue with strategic upselling of products and services to existing customers.
- Communicated with customer service and sales teams to improve productivity and service ratings.
Solar Sales
LIFT Energy
05.2021 - 09.2021
- 80-100 doors knocked daily.
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Effectively designed solar systems to meet customer needs in a timely manner to promote customer satisfaction.
Education
Bachelor of Science - Business in Entrepreneurship
Utah Valley University
05.2025
Skills
- Bilingual English and Portuguese
- Customer Relationship Building
- Organization and Task Prioritization
- Problem Solving and Critical Thinking
- Goal Driven
- Reliability and Adaptability
- Effective Communication
- Goal-oriented mindset
- Customer relationship building
Timeline
Sales Development Representative
Podium
09.2024 - 01.2025
Business Development Representative
Traco Packaging
01.2024 - 08.2024
Delivery Driver / Warehouse Specialist
Traco Packaging
10.2023 - 01.2024
Sales Development Representative
Loyal Solar
03.2023 - 10.2023
Sales Development Representative
RecallMax
05.2022 - 03.2023
Customer Service & Sales
1-800 Contacts
09.2021 - 05.2022
Solar Sales
LIFT Energy
05.2021 - 09.2021
Bachelor of Science - Business in Entrepreneurship
Utah Valley University
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